Tableau Application Analyst
Role details
Job location
Tech stack
Job description
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County. We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market. If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
- Report to the department business analyst for daily task assignments
- Meet with client staff (via MS Teams or in person) to gather reporting requirements
- Partner with the business analyst to build training documentation and reference materials
- Deliver hands-on, assisted training sessions to end users
- Troubleshoot Tableau dashboard and data connection issues as they come up
- Document recurring issues and solutions to build a knowledge base for super users
Requirements
- Comfortable with MS Word, Outlook, and MS Teams
- Strong written communication skills, able to follow and produce clear instructions and documentation
- Demonstrated Tableau proficiency, ideally with training or enablement experience
- Ability to translate technical concepts for non-technical business users
- Comfortable working within local government business practices and standards
- Education & Experience: College degree or equivalent technical experience in a related field
- Expereience in MS Windows OS
- Proficient in Tableau (dashboard design, data connections, publishing, and troubleshooting)
- Salesforce (required), especially pulling and structuring data for reporting