Cisco CUCM Engineer
Role details
Job location
Tech stack
Job description
Be an Early Applicant Remote Hiring Remotely in USA Senior level Remote Hiring Remotely in USA Senior level Remote senior infrastructure engineer responsible for designing, implementing, and troubleshooting enterprise voice/unified communications (Cisco CUCM), VMware virtualization (vCenter/vSphere/ESXi) and Citrix (CVAD/DaaS) environments. Requires deep hands-on experience, multi-system troubleshooting, and delivery of infrastructure solutions. The summary above was generated by AI
Requirements
ITTConnect is seeking a Senior Infrastructure Engineer - Cisco CUCM expert to work remotely from anywhere in Brazil for a client in the US. MUST BE fluent in English. Requirements
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8+ years of IT Infrastructure experience.
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MUST BE fluent in English.
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Deep, hands-on experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified communications infrastructure.
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Deep experience with VMware vCenter and vSphere - including ESXi administration, vMotion, HA/DRS, distributed virtual switches, and VM lifecycle management.
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Deep experience with Citrix Virtual Apps and Desktops (CVAD) or Citrix DaaS - including Delivery Controllers, StoreFront, NetScaler/ADC, machine catalogs, and VDA troubleshooting.
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Strong experience troubleshooting complex multi-system infrastructure issues.
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Experience designing and implementing infrastructure solutions.
Preferred
- Experience working in a Managed Service Provider (MSP) environment with exposure to ITIL-based service delivery models.
- Experience delivering customer-facing IT infrastructure projects.
- Experience with enterprise storage platforms.
- Familiarity with identity platforms (Active Directory, Okta), firewalls (Palo Alto, Cisco FTD), and backup/disaster recovery solutions is a plus.