1733 - General IT Info Systems Tech II

• Participate in the configuration, deployment, and maintenance of our VMware virtualization environment.
• Assist in managing switches, routers, and networking devices to ensure a stable network infrastructure.
• Contribute to rack-and-stack operations for new equipment installations as needed.
• Aid in the administration of user accounts, permissions, and access rights across various systems and applications.
• Respond to user inquiries, assist in troubleshooting, and provide timely solutions to maintain user satisfaction.
• Assist in implementing security measures to protect the organization's data, systems, and networks.
• Contribute to regular system updates, security patches, and vulnerability assessments.
• Collaborate with Level 1 support, providing assistance in resolving technical issues and incidents.
• Contribute to mentoring junior team members to foster knowledge sharing.
• Participate in monitoring system performance, identifying potential issues, and taking corrective actions.
• Contribute to routine maintenance tasks for optimized system performance.
• Assist in maintaining detailed documentation of system configurations, network topology, and troubleshooting procedures.
• Contribute to generating reports on system performance and incidents.
• Collaborate with cross-functional teams to support IT projects, including system upgrades, infrastructure expansions, and technology migrations.
• Stay updated on emerging technologies and industry trends to enhance skillsets and contribute to the team's effectiveness.

• 2+ years relevant experience.
• Experience with Office, Remote Support tools, and Entra.
• Helpdesk/Service desk experience.
• Must be a U.S. citizen.

Personnel Clearance Level:

• Candidate must possess or have the ability to obtain an active Top Secret security clearance or higher.
• Clearance may be sponsored for the right candidate.

Education Requirements:

• Some college coursework completed from an accredited college or university in a Technology Related field of study.

Sigma Defense Systems medical insurance, vision insurance, paid time off, 401(k) United States, California, San Diego Jul 17, 2026, * Dental and Vision Insurance

• Medical Insurance to Include HSA, FSA, and DFSA Plans
• Life and AD&D coverage
• Employee Assistance Program (EAP)
• 401(k) Plan with Company Matching Contributions
• 160 Hours of Paid Time Off (PTO)
• 12 (Floating) Holidays
• Educational Assistance
• Highly Competitive Salary