Middleware Engineer

We're looking for aMiddleware Engineerto join a global team working on secure payment technologies and digital solutions used by customers around the world.This is an exciting opportunity to support and deploy cutting?edge software and hardware solutions, collaborate with international teams, and play a key role in ensuring the reliability of production environments across multiple customer sites.What You'll Be DoingProvide 1st and 2nd level support for chip personalization software, card readers, and HSM hardware.Deliver 2nd level support for Data Generation software and Shopfloor Management solutions.Manage and resolve incidents through the service ticketing system, as well as via phone and email support.Prepare, deploy, and maintain customer solutions both remotely and onsite.Deliver user training sessions and provide technical support during customer implementations.Participate in customer setup projects and site deployments, including occasional international travel.Troubleshoot production issues, ensuring fast incident resolution and high service quality.Collaborate with global teams to continuously improve customer solutions and operational processes.What We're Looking ForTechnical SkillsTechnical degree in Computer Science, IT, or a related field (or equivalent professional experience).Previous experience in IT Support, Service Desk, Operations, or Middleware environments.Strong knowledge of Windows 10 and Windows Server.Experience troubleshooting software and production environments.Basic Linux administration knowledge.Basic understanding of LAN networking.Experience with Microsoft Office applications.Knowledge of MS SQL Server or other database systems is a plus.Soft SkillsStrong analytical and troubleshooting skills.Highly organized with excellent attention to detail.Ability to perform well under pressure and prioritize effectively.Proactive mindset with a strong willingness to learn and continuously improve.Ability to work independently while collaborating with international teams.Excellent communication skills.Fluent English and French.About the TeamYou'll join an international team supporting secure production environments and customer deployments for one of the world's leading providers of security technologies.You'll work closely with colleagues across multiple countries, contributing to global projects while helping ensure business?critical systems run smoothly for customers worldwide.Why Join UsWork on innovative security, payment, and digital identity solutions used globally.Hybrid working model (3 remote days per week).Flexible working hours.Onsite medical assistance and physiotherapy.Transportation ticket and onsite parking.Subsidized canteen with breakfast, lunch, salads, sandwiches, and fresh fruit.Continuous learning, coaching, and career development opportunities.Opportunity to work on international projects with cutting?edge technologies.Interested?Apply today and let's talk!And if this role isn't for you, feel free to share it with your network-you might help someone find their next great opportunity.#J-*****-Ljbffr

Previous experience in IT Support, Service Desk, Operations, or Middleware environments.Strong knowledge of Windows 10 and Windows Server.Experience troubleshooting software and production environments.Basic Linux administration knowledge.Basic understanding of LAN networking.Experience with Microsoft Office applications.Knowledge of MS SQL Server or other database systems is a plus.Soft SkillsStrong analytical and troubleshooting skills.Highly organized with excellent attention to detail.Ability to perform well under pressure and prioritize effectively.Proactive mindset with a strong willingness to learn and continuously improve.Ability to work independently while collaborating with international teams.Excellent communication skills.Fluent English and French.About the Team