ICT Technician

We are seeking an experienced and proactive ICT Technician to provide an efficient, high-quality first-line response support service to staff, pupils and visitors of Place Partnership. This is a vital role focused on driving the continuous improvement of ICT facilities and services across all our academies.

As an ICT Technician, you will act as a primary point of contact for all technical support related queries, delivering timely, solution-focused assistance to staff and pupils to minimise disruption to learning. You will be responsible for resolving tickets logged on the ICT helpdesk, including devices, logins, software, printers, and classroom technology, administering secure user accounts for pupils and staff, and diagnosing and resolving common ICT issues efficiently and professionally. Working collaboratively with senior colleagues and line managers, you will further execute routine system maintenance on Academy ICT equipment across all our Academies, ensuring it is clean, functional, and ready for use.

The role further includes responding to support requests via phone, email and in person in a timely manner, and escalating complex technical issues to senior colleagues when necessary. The right candidate will foster a proactive, solution-focused culture within our team, sharing technical guidance to support the ongoing professional development of colleagues and the wider school community.

This post will be based across the West Hub, working across our 5 academies in Wakefield.

About You

The successful candidate will be:

• Proactive and highly organised, with the ability to prioritise workload effectively in a fast-paced, demanding environment.
• An exceptional communicator, capable of delivering outstanding assistance and handling ICT support requests professionally.
• Highly experienced with Microsoft Office software and computer-based management information systems.
• Committed to raising standards across our academies, by identifying opportunities to streamline processes, optimise tech performance, and enhance the day-to-day experience for pupils, staff, and visitors.
• Effective at building relationships and working collaboratively with colleagues and leaders across the Trust.

About Place Partnership

This is an exciting opportunity to join a forward-thinking and ambitious organisation, driven by a genuine passion for the wellbeing, care and education of young people.

Place Partnership represents the voluntary merger of two strong and successful Trusts in South and West Yorkshire: Maltby Learning Trust, established in 2014, and Accord Multi Academy Trust, founded in 2016. Both organisations shared a clear ambition - to grow our families of schools, extend the impact of our work, and ensure more children, families and communities could benefit from high-quality education. We recognise that by coming together, we will create a larger organisation with greater capacity to deliver exceptional learning experiences, strengthen school improvement, and contribute more meaningfully to the wider education system. From 1 September 2026, we will comprise 12 academies, supporting children and young people from early years through to Post 16.

We treat people with care and compassion, building belonging, and hold high expectations because everyone matters. We recognise that our people are our greatest strength, and as such, we offer a comprehensive suite of benefits as part of our commitment to wellbeing and professional growth. For full details, please see our recruitment pack.

Further Information

Visits are warmly welcomed and can be arranged. For further details regarding this opportunity, for an informal discussion regarding the role or to arrange a visit, please do not hesitate to contact hr@accordmat.org

Please return completed application forms to hr@accordmat.org

Closing date: 10.00am on Friday 7 August 2026.

Interviews are expected to take place week commencing 10 August 2026.

Place Partnership is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. This post is subject to an enhanced Disclosure and Barring Service (DBS) check, further details of which can be found at gov.uk/disclosure-barring-service-check

Place Partnership is committed to providing a culture of inclusion, respect and equity of opportunity that attracts, supports, and retains high quality colleagues from all backgrounds and across all job roles.

Candidates will always be shortlisted based on the content of application against the job description and essential criteria without access to the personal details information.

Based on the quality and quantity of applications received, Place Partnership reserves the right to interview sooner than the specified dates above. Applicants will be notified of this where possible. Therefore, early applications are encouraged.

The successful candidate will be:

• Proactive and highly organised, with the ability to prioritise workload effectively in a fast-paced, demanding environment.
• An exceptional communicator, capable of delivering outstanding assistance and handling ICT support requests professionally.
• Highly experienced with Microsoft Office software and computer-based management information systems.
• Committed to raising standards across our academies, by identifying opportunities to streamline processes, optimise tech performance, and enhance the day-to-day experience for pupils, staff, and visitors.
• Effective at building relationships and working collaboratively with colleagues and leaders across the Trust.

This is an exciting opportunity to join a forward-thinking and ambitious organisation, driven by a genuine passion for the wellbeing, care and education of young people. Place Partnership represents the voluntary merger of two strong and successful Trusts in South and West Yorkshire: Maltby Learning Trust, established in 2014, and Accord Multi Academy Trust, founded in 2016. Both organisations shared a clear ambition - to grow our families of schools, extend the impact of our work, and ensure more children, families and communities could benefit from high-quality education. We recognise that by coming together, we will create a larger organisation with greater capacity to deliver exceptional learning experiences, strengthen school improvement, and contribute more meaningfully to the wider education system. From 1 September 2026, we will comprise 12 academies, supporting children and young people from early years through to Post 16. We treat people with care and compassion, building belonging, and hold high expectations because everyone matters. We recognise that our people are our greatest strength, and as such, we offer a comprehensive suite of benefits as part of our commitment to wellbeing and professional growth. For full details, please see our recruitment pack.