Mechanical Applications Engineer (Inside Technical Support)

Rather than spending your days on repetitive manual paperwork, you will leverage an advanced, automated corporate engineering software platform that handles raw data calculations and layouts for you in minutes. This allows you to focus entirely on consultative problem-solving and high-level technical partnership. Working out of a clean, modern facility as part of a close-knit group, professionals in this role are valued as the primary technical authority for custom systems, enjoying great job security and clear pathways for career growth.

What You Will Be Doing (Daily Responsibilities)

• Serve as the primary technical authority for custom industrial systems, successfully bridging the gap between raw engineering design and external client needs.
• Manage a steady volume of incoming technical consultations via phone and email to thoroughly investigate client application requirements.
• Apply fundamental mechanical principles to analyze client data, trouble-shoot process challenges, and deliver optimized equipment proposals.
• Utilize advanced, automated software platforms to generate, refine, and deliver precision technical quotes rapidly.
• Partner cross-functionally with internal sales and engineering divisions to solve complex manufacturing bottlenecks and suggest alternative system designs.
• Maintain detailed project files and configuration records to ensure seamless handoffs to the production floor.

• SOFTWARE: Automated engineering software platform (simplifies design calculations and quotes)
• EXPERIENCE: 2+ years of mechanical design, application engineering, or industrial technical support
• ROLE BALANCE: 100% consultative problem-solving | No cold-calling and no isolated CAD silos
• TRAVEL: 0% Travel | 100% office and facility-based technical consultation
• CITIZENSHIP: US Citizen or Green Card holder required (no sponsorship available)

If you are an engineering professional or technical specialist looking to escape the isolation of a standard CAD design board or the burnout of a cold-calling sales grind, this direct-hire career track offers an ideal professional balance. This established, financially sound industrial manufacturer designs high-demand systems utilized globally. Because their product lines are directly tied to cost-savings and manufacturing efficiency, the organization enjoys incredible market insulation and an unblemished historical record of employment stability., * BSME degree, related technical discipline, or equivalent hands-on industrial trade depth.

• 2+ years of experience handling mechanical designs, industrial applications, or technical support within an industrial or manufacturing setting.
• Excellent communication skills, with a genuine enjoyment of the consultative problem-solving process and full comfort managing a steady flow of technical client calls daily.
• A rock-solid, progressive work history that demonstrates long-term reliability and dedication with past employers.
• Prior exposure to heat transfer, thermodynamics, fluid dynamics, or industrial process equipment is highly valued (but not required).
• Proximity to the facility, with the requirement to reside within a dependable daily driving radius of the Greater Milwaukee / Washington County area.