Part Time Computer Operator I

The Computer Operations team is responsible for operating the enterprise workload automation platform (BMC Control-M), system consoles, production printing, and monitoring critical data center infrastructure to ensure reliable, secure, and efficient operations.

What You'll Do

• Execute and monitor scheduled production jobs to ensure timely and successful completion.
• Operate system console, printers, and distribute printer output.
• Monitor ongoing operations, interpret error messages, diagnose problems, and take corrective action within scope of knowledge and authority.
• Request assistance when needed and escalate issues to the supervisor.
• Document significant shift events in the Shift Turnover Log and communicate them to operations personnel.
• Grant computer room access and supervise vendors, technicians and other authorized visitors in accordance with established security procedures.
• Record utilization data of key infrastructure systems (electrical, environmental, fire, safety, camera, server, etc.) and report any failures to IS Management immediately.
• Recognize deficiencies in schedules, documentation, JCL, and naming per department standards. Ensure supervisor is aware of standard violations.
• Promptly record job failures, application errors, or system issues in the enterprise problem management system (ServiceNow).

Supporting Leadership Through the 5 Es

• As an associate, you are a key part of our success. You represent our values every day and help bring our purpose to life. Through the 5Es, you can lead from any role by showing up with care, pride, and a commitment to doing your best work-for your team, our customers, and the company.

• Envision: Understand how your job makes a difference. Know the "why" behind your tasks and how they support your team and store goals. Ask questions if something doesn't make sense and speak up with ideas to help things run better.
• Energize: Bring a positive attitude and energy to work every day. Greet others with kindness, support your teammates, and celebrate wins-big or small. Stay focused, even during busy times, and help lift others up when things get tough.
• Enroll: Be a team player. Listen, share your ideas, and ask how you can help. Get to know your coworkers and learn what they do. Make sure everyone feels welcome and included by showing respect and care.
• Enable: Take pride in learning and growing. Ask for help when you need it and look for ways to get better every day. Use the tools and resources available to you. Offer to help train new associates or show someone how to do something the right way.
• Execute: Do your job well and take ownership of your work. Be on time, follow through, and ask questions if you're unsure. Pay attention to detail, follow safety and quality standards, and take pride in doing things the right way the first time.

• Associates degree or equivalent from two-year college or technical school, or two years related experience.
• Intermediate knowledge of data processing & operating system concepts.
• Fundamental computer skills (email, instant messaging, browser-based apps, printer management)
• Prefer 1+ year of technical support, data center, or computer operations job experience. Combination of education and experience will be considered., The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include Close vision. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to talk or hear and to use hands to handle or feel. The employee is occasionally required to walk and reach with hands and arms.

The noise level in the work environment is usually quiet. Office environment with standard work schedule of 24 hours. (two 12-hour shifts) 3rd shift schedule. Prolonged sitting and typing. PC/CRT use over 50%.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.