Default Solutions Recovery Specialist

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system., At Regions, the Default Solutions Recovery Specialist supports recovery and default operations by applying operational procedures and regulatory requirements to manage accounts and recover funds in various stages of legal action. This role is responsible for conducting eligibility reviews, coordinating with outside counsel, and ensuring accurate documentation, compliance, and workflow management across the recovery processes., * Performs eligibility reviews of charged-off and delinquent accounts to determine candidacy for legal placement, as well as pre- and post-judgment actions

• Coordinates with external law firms and internal partners to support account placement, documentation requests, case status updates, and approved settlement activities
• Conducts research, analysis, and documentation review to validate account details, ensure accuracy, and maintain complete and compliant records within systems of record
• Manages account-level legal workflows, including matter setup, tracking of judgments and settlements, and ongoing monitoring of account status and reporting outputs
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

• High School Diploma or GED and six (6) years of collections, banking, account management or related experience, * Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Data entry and typing skills
• Proficient in Microsoft Office
• Strong time management skills
• Strong written and verbal communication skills

Proximity to Hoover, AL required.

Position Type

Full time

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits