Data Center IT Lead Technician (3rd Shift)
Role details
Job location
Tech stack
Job description
Install, test, modify and terminate fiber/coax/Cat 5/6 within customer data center or applicable telecommunication zones. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with customer equipment, determine work priorities/manage order commitments; conduct advanced testing; install custom ladder racking. Perform custom installations; perform advanced troubleshooting/advanced fiber terminations; design/lead cage builds; troubleshoot security systems and customer equipment.
- Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures.
- Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations.
- Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels.
- Rack and stack customer equipment.
- Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.).
- Conduct carrier circuit maintenance.
- Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed.
- Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing.
- Work with customers to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO).
- Maintain detailed written records of all work activity.
- Manage and maintain Technicians, day to day operations and appropriate project staffing requirements.
- Escalate SRs that require additional information.
- Determine work priorities from the ticketing queue and ensures adherence to all commit times.
- May perform other duties as assigned.
Requirements
- High School Diploma or GED required
- 3+ years of related work experience with server builds in a production data center environment.
- One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+.
- Candidate must be able to lift up to 50 lbs throughout the day
- Candidate must possess strong communication skills
- Candidate must have a disciplined approach to managing task assignments. People skills, good judgment, and flexibility are critical to this position.
- Proficiency with basic operations of a PC is necessary; Proficient in MS Office and Outlook preferred
Knowledge, Skills, and Abilities
- Knowledge of cable limitations to daily work (distance limitations, etc.)
- Able to read installation drawings (Visio drawings/spreadsheets).
- General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).
- Basic understanding of Unix / Windows booting process and commands.
- Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.
- Experience with troubleshooting all circuits with carriers.
- Understand System Command Language (Unix, Windows).
- Able to lift heavy equipment/items.
- Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.
- Able to work days/nights/weekends/holidays, if needed and/or required.
- Must be able to travel up to 20% of the time to support additional data center locations as needed.
Benefits & conditions
Pulled from the full job description
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance, All interested candidates should apply through the ad or visit www.ascentcorp.com and select the careers tab to apply for the position.
Ascent, LLC offers a full benefits package including medical, dental, vision, STD/LTD, life insurance, 401(k), PTO, paid holidays, casual work environment and more.