IT Deployment Specialist - Building Automation Systems (BAS) Software

We are seeking an experienced IT professional to support the deployment and integration of our building automation software within client IT environments. This role will serve as a technical liaison between our organization and client IT teams, ensuring successful implementation, configuration, and ongoing support of our enterprise-level solutions.

How you will do it:

Software Deployment & Integration

• Assist clients in deploying our building automation software on Microsoft Windows Server and SQL Server environments.
• Assist with SQL database updates and management, queries and dataset manipulation.
• Configure and integrate Linux-based components as part of the overall solution.
• Ensure proper installation and connectivity of devices across multiple buildings to the enterprise server.

Enterprise IT Planning

• Collaborate with client IT leadership to design and implement networking architecture for multi-building deployments.
• Advise on security best practices and ensure compliance with enterprise standards.
• Develop processes and documentation for application migration and enterprise rollout.

Customer Support & Troubleshooting

• Provide technical guidance for routine software updates and patches.
• Diagnose and resolve issues related to application performance, connectivity, and configuration.
• Act as a point of escalation for complex IT-related problems.

Client Engagement

• Act as project manager for multiple simultaneous projects at various stages of completion. Responsible for customer coordination for software upgrades and deployments, hold and attend customer meetings, respond to customer inquiries, and drive the projects to completion.
• Interface with client IT departments to align deployment strategies and change control documentation to satisfy organization policies.
• Conduct training sessions and workshops to help clients understand deployment and management of our IT products.
• Maintain strong relationships with stakeholders to ensure long-term success of the solution.

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Experience
• 5+ years in IT systems deployment, networking, or enterprise application support.
• Hands-on experience with Microsoft Windows Server, SQL Server, and Linux environments.
• Familiarity with enterprise networking design, security protocols, and multi-site connectivity.

Skills

• Strong understanding of IT infrastructure and enterprise architecture. Excellent troubleshooting, problem-solving abilities
• Strong documentation skills and attention to detail.
• Effective communication and client-facing skills.
• Ability to manage multiple projects and prioritize tasks.

Preferred Qualifications

• Experience with building automation systems or IoT deployments.
• Knowledge of cybersecurity frameworks and compliance standards.
• Certifications such as Microsoft Certified Solutions Expert (MCSE), CompTIA Network+, or similar.

Pulled from the full job description

• Paid training
• Referral program
• Health insurance
• 401(k) matching
• Vision insurance
• Health savings account
• Dental insurance, * Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!, HIRING HOURLY RANGE: $38.75 - 53.31 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.