Computer Information Systems Manager Senior (5453) (TS/SCI CI Poly) (Ft. Bragg, NC)

SMX is seeking a Senior Computer Information Systems Manager to oversee daily operations of enterprise mission systems, ensuring availability, reliability, and operational performance across a highly available classified environment. This role leads incident response, operational planning, and continuous service improvement., * Lead operations of enterprise mission systems.

• Monitor system availability and performance.
• Manage incident response and problem resolution.
• Coordinate maintenance activities.
• Lead root cause analysis efforts.
• Develop operational procedures.
• Coordinate change management.
• Support configuration management activities.
• Provide technical leadership to system administration personnel.
• Ensure SLA compliance and operational readiness.

• Bachelor's degree or equivalent experience.
• 10+ years supporting enterprise IT operations.
• Experience leading enterprise operations teams.
• Knowledge of Windows, Linux, VMware, and enterprise storage.
• Experience with ServiceNow or similar ITSM platforms.
• Experience supporting RMF environments.
• DoD 8570 IAT Level III certification.
• Active TS/SCI with CI Poly.

Desired Skills/Experience

• ITIL Foundation.
• CISSP
• VMware VCP
• Microsoft Azure Administrator
• Experience supporting Army Enterprise infrastructure

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification. SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).