CRM (Salesforce) Operations Manager *PHARMA Experience REQUIRED*

• Serve as the primary liaison between internal business stakeholders and external vendors, ensuring alignment on priorities, deliverables, and timelines. * Gather, analyze, and translate business requirements into clear, actionable specifications for vendor execution. * Review, challenge, and validate vendor recommendations, analyses, and deliverables to ensure alignment with business objectives and commercial strategy. * Develop data-driven insights and recommendations for key stakeholders, including: o Business Unit Leaders o National Sales Directors (NSDs) o Sales Leadership Teams * Conduct ad hoc analyses, market sizing exercises, targeting assessments, territory evaluations, and other sales effectiveness initiatives. * Partner with cross-functional teams to identify business opportunities, performance gaps, and optimization strategies. * Serve as the business Subject Matter Expert (SME) for the Sales Compass platform by: o Understanding platform functionality, data sources, and reporting capabilities o Explaining dashboards, metrics, and insights to end users o Supporting user training, adoption, and ongoing business support o Identifying enhancement opportunities and translating business needs into platform requirements

SFE, Customer relationship management, Iqvia Orchestrated Enterprise

Top Skills Details

SFE,Customer relationship management

Additional Skills & Qualifications

• 5 years of experience managing external vendors and consulting partners. * Familiarity with pharmaceutical commercial data sources (IQVIA, specialty pharmacy, claims, CRM data, etc.). * Experience supporting field force optimization, launch planning, or commercial excellence initiatives. ________________________________________ Technical Skills * Advanced Microsoft Excel skills, including: o XLOOKUP / VLOOKUP o Pivot Tables o Advanced formulas and data analysis functions o Data validation and reporting * Strong PowerPoint skills, including executive storytelling and presentation development. * Experience with CRM and commercial analytics platforms (e.g., Veeva CRM, Power BI, Tableau, Sales Compass, or similar tools). * Experience with ticketing, workflow, or project management tools is a plus. * Ability to quickly learn new business applications and effectively support them from an end-user and business process perspective.

This is a Contract to Hire position based out of Parsippany, NJ.

Pay and Benefits

The pay range for this position is $60.00 - $65.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.