IT Lead

Our values inspire, inform and guide our everyday actions. They serve as a set of expectations and a promise we make to ourselves, our partners and audiences., The IT Lead plays a key role in maintaining and enhancing CPR's Windows-based technology and network infrastructure, ensuring our systems are secure, reliable, and supporting the day-to-day work of our staff. In this role, you'll administer and troubleshoot everything from servers, networking equipment and enterprise systems down to laptops and workstations (when needed). You'll also lead infrastructure projects that improve our technology environment and serve as a trusted technical resource, partnering with technical and non-technical staff to solve complex problems, provide exceptional support, and mentor members of the IT team.

The new hire is expected to reside in the Denver Metro upon starting - this is not a remote position. This position's schedule is Monday through Friday with on-call hours each month and some evening or weekend work for patches and updates. This position will work in-facility at our offices in Centennial, Colorado.

Curiosity and a growth-oriented mindset drive your approach to work, as you look for improved ways to solve problems and stay current with emerging technologies. You communicate technical concepts clearly and accessibly to users with varying levels of technical expertise, balancing excellent customer service with protecting the organization's systems and security. In past roles, you've shared your knowledge by mentoring colleagues with less experience. Collaboration and respect are central to how you work, and you're comfortable asking questions or seeking support when you don't have the answer. You naturally think beyond the immediate issue, recognizing how changes can affect the broader technology environment. You're confident leading projects, coordinating priorities and remaining calm under pressure when critical systems impact our operations., * A minimum of 3 years experience administering Windows-based server, workstation and network environments.

• A minimum of 1 year experience mentoring and coaching colleagues while providing technical guidance and project oversight.
• Proficiency administering Microsoft Windows Server, Windows workstations and core network infrastructure, including VPNs, firewalls, routing, switching and standard network services.
• Knowledge of enterprise technologies such as virtualization, remote access solutions, Microsoft SQL Server, Google Workspace, multi-factor authentication and VoIP phone systems.
• Experience with Fortinet firewalls and switches.
• Demonstrated ability to communicate technical concepts effectively with both technical and non-technical users.
• Proven ability to lead technical projects from planning through implementation.

Education Equivalency:

• A fully relatable bachelor's or master's degree may replace some of the required years of experience needed to qualify for the position, but is not required for the role.

Pulled from the full job description

• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Paid holidays, Colorado Public Radio is proud to offer a comprehensive benefits package that reflects our culture of caring. Our employees have access to: 100 percent employer paid individual health, life, and disability coverage; an outstanding paid family medical leave policy plus paid holidays and a very generous sick, vacation, and personal time off plan; voluntary offerings such as dental and vision; a competitive retirement plan match with no waiting or vesting periods; flexible schedules; engagement and development opportunities; and a casual atmosphere.

Colorado Public Radio is a non-profit 501(c)(3) organization that produces meaningful news, music, and cultural experiences to everyone in Colorado using the power of the human voice in all its forms. 100 percent of CPR's funds come from the private support of listeners, businesses and foundations. For more information, visit www.cpr.org. * CPR News delivers in-depth, insightful and impartial news and information from around the world, across the nation and throughout Colorado, examining its relevance to our state and connecting it to our community. * CPR Classical takes listeners on an in-depth exploration of thoughtfully curated music - with an emphasis on Colorado's classical community - providing context to a broad range of meaningful and compelling works from past to present. * Indie 102.3 takes listeners inside the world of new and independent music - exposing them to up-and-coming artists and highlighting Colorado's local music scene. * Denverite is an online news source dedicated to Denver's curious and concerned. * KRCC is a public radio station in Colorado Springs, Colorado, serving Southern Colorado. KRCC is operated by Colorado Public Radio in partnership with Colorado College.