Help Desk Support Technician

• Provide technical support to staff, faculty, and students
• Maintain and troubleshoot Mac OSX, iOS, and Chrome devices and printers, and other peripherals
• Support administration and faculty with AV setup and troubleshooting
• Maintain inventory of department repairs and equipment loans
• Other duties as assigned

• Town School for Boys seeks a part-time Level 1 support technician to support the Technology Team during peak morning hours of operation from 7:30-10:30 AM.
• The ideal candidate is highly organized with excellent communication skills and the ability to learn and adapt to technical challenges quickly.
• Ultimately, we are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We would encourage you to apply, even if you don't believe you meet every one of our qualifications described., * Working knowledge of the fundamental operation of relevant software and hardware to support the educational and administrative needs of the school
• Ability to independently analyze and solve technology issues
• Demonstrated commitment to ongoing learning and willingness to explore emerging technologies
• Strong customer service orientation
• Strong planning and organizational skills and attention to detail
• Excellent oral and written communication skills

Physical Requirements and Work Environment:

• Frequently lift up to 30 lb. of computer equipment.
• Crawl under or around furniture to adjust computer equipment.
• Climb ladders and reach to adjust computer wiring and perform other tasks.