Delivery Consultant
Role details
Job location
Tech stack
Job description
Manpower is seeking a Delivery Consultant to join our onsite team, supporting a leading global consumer goods organisation within a fast-paced logistics environment. As Manpower's dedicated onsite representative, you will act as the key link between our client and contingent workforce, providing day-to-day operational support, driving workforce engagement, and ensuring fulfilment and service excellence. This is a standalone role suited to someone who thrives on building strong relationships, solving problems, and delivering an exceptional experience for both clients and associates., We're looking for a hands-on Delivery Consultant to provide daily onsite support, workforce engagement and fulfilment for a major national logistics client. You'll be the visible point of contact for both the client and the workforce, ensuring smooth day-to-day operations, strong communication and consistent delivery of KPIs and SLAs.
Our client is a FTSE-listed multinational consumer goods organisation with a strong presence across health, wellness, household, and personal care categories.
As the sole on-site representative, you will provide dedicated support to both the client and workers, overseeing workforce engagement, addressing queries, coordinating activities, and fostering a collaborative working environment.
Key Responsibilities
Workforce Engagement & Onsite Support
- Be the primary onsite contact for associates, maintaining strong daily visibility.
- Build trusted relationships to support engagement, welfare and retention.
- Handle attendance issues, welfare concerns and ER matters (RTWIs, investigations, grievances).
- Promote a positive safety culture.
Fulfilment
- Deliver or support site inductions and onboarding.
- Work with the central recruitment team to maintain a strong, compliant talent pipeline.
- Identify and escalate issues affecting fulfilment (e.g., skill gaps, attendance patterns).
- Support monitoring of driver compliance (WTD, licence checks, shift patterns).
Client Engagement & Operational Support
- Maintain strong relationships with Managers and site leadership.
- Provide updates on workforce sentiment, risk areas and operational pressures.
- Escalate wellbeing and safety concerns.
- Contribute to continuous improvement and consistent service delivery.
Administration & Reporting
- Support payroll accuracy and timely submission.
- Maintain accurate workforce and ER records.
- Produce basic MI on attendance, performance and retention.
- Ensure compliance with client processes and safety standards., Role PurposeWe're looking for a hands-on Delivery Consultant to provide daily onsite support, workforce engagement and fulfilment for a major national logistics client. You'll be the visible point of contact for both the client and the workforce, ensuring smooth day-to-day operations, strong communication and consistent delivery of KPIs and SLAs.Key ResponsibilitiesWorkforce Engagement & Onsite SupportBe the primary onsite contact for associates, maintaining strong daily visibility.Build trusted relationships to support engagement, welfare and retention.Handle attendance issues, welfare concerns and ER matters (RTWIs, investigations, grievances).Promote a positive safety culture.FulfilmentSupport labour planning for HGV drivers.Deliver or support site inductions and onboarding.Work with the central recruitment team to maintain a strong, compliant talent pipeline.Identify and escalate issues affecting fulfilment (e.g., skill gaps, attendance patterns).Support monitoring
Requirements
- Strong people skills with the ability to build rapport quickly.
- Confident handling sensitive conversations and resolving issues at pace.
- Highly organised with good attention to detail.
- Resilient, adaptable and effective in fast-paced operational environments.
- Experience in driving, logistics or industrial recruitment strongly desirable., At Manpower, you'll support clients by providing a responsive and professional service that helps them access in-demand talent when they need it. Manpower is looking for bright, results-focused individuals at every level - junior, experienced and expert recruiters or career changers. If you have entrepreneurial spirit and experience in a customer-facing role, you can almost certainly find your dream recruitment post with Manpower. We're all about fast-paced, friendly regional offices with high street footfall. Whatever your current position, we would like to hear from you., of driver compliance (WTD, licence checks, shift patterns).Client Engagement & Operational SupportMaintain strong relationships with Managers and site leadership.Provide updates on workforce sentiment, risk areas and operational pressures.Escalate wellbeing and safety concerns.Contribute to continuous improvement and consistent service delivery.Administration & ReportingSupport payroll accuracy and timely submission.Maintain accurate workforce and ER records.Produce basic MI on attendance, performance and retention.Ensure compliance with client processes and safety standards.Skills & ExperienceStrong people skills with the ability to build rapport quickly.Confident handling sensitive conversations and resolving issues at pace.Highly organised with good attention to detail.Resilient, adaptable and effective in fast-paced operational environments.Experience in driving, logistics or industrial recruitment strongly desirable.Experience with HGV drivers or driver
Benefits & conditions
- Salary up to £28,000 + quarterly bonuses
- 24 Day's holiday (rising to 27) + birthday off, plus option to buy more
- Private medical, dental and wellbeing benefits
- Pension with increasing contributions
- Early-finish Fridays, volunteering days & exclusive discounts
- Supportive, inclusive culture focused on development
About Manpower
Manpower is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time-reinforcing our commitment to doing business the right way., compliance is a significant advantage.Full UK driving licence required.What's In It for YouSalary up to £31,500 + quarterly bonuses24 Day's holiday (rising to 27) + birthday off, plus option to buy morePrivate medical, dental and well being benefitsPension with increasing contributionsEarly-finish Fridays, volunteering days & exclusive discountsSupportive, inclusive culture focused on developmentAbout ManpowerManpower is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We're proud to be recognised as one of the world's most ethical companies for the 17th time-reinforcing our commitment to doing business the right way.We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds.Apply now and build a meaningful career with Manpower.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website Read more Save job
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Principal Consultant City of London | Permanent | Competitive base + Uncapped commission Principal Recruitment ConsultantLondon (Hybrid - 3 days in the office, 2 days at home)Competitive base + uncapped commission Lead your market. Build influence. Be recognised for your expertise.This is a senior, high impact role for consultants who want true ownership of their market and the opportunity to operate as a recognised expert. At Experis, Principals work on complex, high value engagements, shape client strategy and build long term partnerships, supported by a global Talent & Technology Solutions platform. Your market: Data & AIYou've developed real expertise in Data markets, and you understand the architecture decisions, the tooling landscape and the difference between organisations that are genuinely data-driven and those still working out what that means. At Experis, you'll partner with clients building out modern data capability across engineering, analytics and governance, bringing the market knowledge that makes those conversations credible and the relationships that make them stick. Why Experis?Our solutions-led model enables Principals to operate beyond transactional recruitment, delivering strategic workforce outcomes through Contingent Workforce (interim & permanent technology talent), Academy, Project Solutions, Managed Services and global delivery capability. Our specialist focusCyber Security | Cloud & Infrastructure | Enterprise Applications | Digital Transformation (including Business Change & Transformation, Data & AI) These are the markets where Principals build reputation and influence. What you'll be doingOwn and evolve a high value specialist marketBuild long term, strategic client partnershipsLead complex recruitment and solutions engagementsAct as a recognised expert in your chosen domainIdentify growth opportunities and shape market strategyMentor others and share best practiceCollaborate across the business to unlock solutions led opportunities What we offerUncapped commission designed to reward high-performanceClear progression with structured pathways and global opportunitiesReal autonomy to shape your market, strategy, and growthSerious tools and capability, including global delivery, SMEs and market insightHybrid working (four days in the office and one from home)Incentives and recognition, including trips, high achiever lunch clubs, perks and early finishesFlexible benefits, including private medical cover and gym membershipCompetitive pension with contributions increasing through length of service24 days' annual leave, rising to 27 with service, plus your birthday offOption to purchase up to five additional days' holidaySave As You Earn share scheme and access to employee discounts Who we're looking forProven success in a specialist or niche marketExposure to the Contract MarketStrong commercial and strategic capabilityCredible and confident with senior stakeholdersNaturally influential, with a reputation for expertise Why this role is differentYou are not just running a market.You are shaping it. Underpinning everything we do is our commitment to building inclusive and equitable workplaces. Diverse teams think better, solve problems faster and deliver stronger outcomes. You'll be part of a culture that actively challenges bias, opens doors for underrepresented talent and ensures every voice is heard and valued. We invest in diversity, equity, inclusion and belonging through inclusive leadership, training, employee networks and equitable career pathways. We're looking for people who value inclusion, fairness and building high-performing teams where everyone can succeed.Apply now and discover why we believe we're better together.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website Read more Save job
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Principal Consultant City of London | Permanent | Competitive base + Uncapped commission Principal Recruitment ConsultantLondon (Hybrid - 3 days in the office, 2 days at home)Competitive base + uncapped commission Lead your market. Build influence. Be recognised for your expertise.This is a senior, high impact role for consultants who want true ownership of their market and the opportunity to operate as a recognised expert. At Experis, Principals work on complex, high value engagements, shape client strategy and build long term partnerships, supported by a global Talent & Technology Solutions platform. Your market: Data & AIThe Data market is broad, fast-moving and full of people who know immediately whether you understand their world. You do. From data engineers building pipelines and platforms to analytics leads shaping how insight reaches the business, you've built a network in this space and you know the tools, the trends and the talent. At Experis, you'll have the backing to build something meaningful from that foundation. Why Experis?Our solutions-led model enables Principals to operate beyond transactional recruitment, delivering strategic workforce outcomes through Contingent Workforce (interim & permanent technology talent), Academy, Project Solutions, Managed Services and global delivery capability. Our specialist focusCyber Security | Cloud & Infrastructure | Enterprise Applications | Digital Transformation (including Business Change & Transformation, Data & AI) These are the markets where Principals build reputation and influence. What you'll be doingOwn and evolve a high value specialist marketBuild long term, strategic client partnershipsLead complex recruitment and solutions engagementsAct as a recognised expert in your chosen domainIdentify growth opportunities and shape market strategyMentor others and share best practiceCollaborate across the business to unlock solutions led opportunities What we offerUncapped commission designed to reward high-performanceClear progression with structured pathways and global opportunitiesReal autonomy to shape your market, strategy, and growthSerious tools and capability, including global delivery, SMEs and market insightHybrid working (four days in the office and one from home)Incentives and recognition, including trips, high achiever lunch clubs, perks and early finishesFlexible benefits, including private medical cover and gym membershipCompetitive pension with contributions increasing through length of service24 days' annual leave, rising to 27 with service, plus your birthday offOption to purchase up to five additional days' holidaySave As You Earn share scheme and access to employee discounts Who we're looking forProven success in a specialist or niche marketExposure to the Perm MarketStrong commercial and strategic capabilityCredible and confident with senior stakeholdersNaturally influential, with a reputation for expertise Why this role is differentYou are not just running a, Principal Recruitment ConsultantBirmingham (Hybrid - 3 days at home, 2 days in the office)Competitive base + uncapped commission Lead your market. Build influence. Be recognised for your expertise.This is a senior, high impact role for consultants who want true ownership of their market and the opportunity to operate as a recognised expert. At Experis, Principals work on complex, high value engagements, shape client strategy and build long term partnerships, supported by a global Talent & Technology Solutions platform. Your market: Data & AIYou've developed real expertise in Data markets, and you understand the architecture decisions, the tooling landscape and the difference between organisations that are genuinely data-driven and those still working out what that means. At Experis, you'll partner with clients building out modern data capability across engineering, analytics and governance, bringing the market knowledge that makes those conversations credible and the relationships that make them stick. Why Experis?Our solutions-led model enables Principals to operate beyond transactional recruitment, delivering strategic workforce outcomes through Contingent Workforce (interim & permanent technology talent), Academy, Project Solutions, Managed Services and global delivery capability. Our specialist focusCyber Security | Cloud & Infrastructure | Enterprise Applications | Digital Transformation (including Business Change & Transformation, Data & AI) These are the markets where Principals build reputation and influence. What you'll be doingOwn and evolve a high value specialist marketBuild long term, strategic client partnershipsLead complex recruitment and solutions engagementsAct as a recognised expert in your chosen domainIdentify growth opportunities and shape market strategyMentor others and share best practiceCollaborate across the business to unlock solutions led opportunities What we offerUncapped commission designed to reward high-performanceClear progression with structured pathways and global opportunitiesReal autonomy to shape your market, strategy, and growthSerious tools and capability, including global delivery, SMEs and market insightHybrid working (four days in the office and one from home)Incentives and recognition, including trips, high achiever lunch clubs, perks and early finishesFlexible benefits, including private medical cover and gym membershipCompetitive pension with contributions increasing through length of service24 days' annual leave, rising to 27 with service, plus your birthday offOption to purchase up to five additional days' holidaySave As You Earn share scheme and access to employee discounts Who we're looking forProven success in a specialist or niche marketExposure to the Contract MarketStrong commercial and strategic capabilityCredible and confident with senior stakeholdersNaturally influential, with a reputation for expertise Why, Trainee Recruitment ConsultantEdinburgh | Full-Time | Competitive Salary + Uncapped CommissionLaunch a career where your success is in your hands. Are you competitive, ambitious and motivated by success? Whether you're a graduate looking for your first career or someone with experience in sales, hospitality, retail or customer service, if you love building relationships, enjoy a challenge and want to earn based on your performance, we'd love to hear from you. At Experis Scotland, we don't just recruit people, we help shape careers, build businesses and connect some of Scotland's most exciting technology companies with exceptional talent. What you'll be doing As a Trainee Recruitment Consultant, you'll learn how to:Build relationships with technology professionals across Scotland.Win new business and develop long-term partnerships with clients.Source, interview and match exceptional candidates to exciting opportunities.Negotiate offers and manage the recruitment process from start to finish.Become a trusted expert within a specialist technology market. No recruitment experience? No problem. We offer industry-leading training, mentoring and ongoing coaching to help you build a successful career. What we're looking for We're interested in people with the right attitude more than the perfect CV. You'll thrive if you are:Naturally competitive and driven to succeed.Confident speaking with new people.Curious and eager to learn.Resilient.Commercially minded.Someone who enjoys working towards goals and celebrating success.Passionate about building lasting relationships. What's in it for you?Uncapped commission from day one.Structured training and development programme.Clear career progression with genuine opportunities for promotion.Regular incentives, competitions and team rewards.A collaborative, high-performing team that wants you to succeed.The opportunity to work with some of Scotland's leading technology businesses.Support from experienced leaders invested in your development. 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Associate Director Bristol | Permanent | Competitive salary DOE + Uncapped Commission Associate DirectorBristol (Hybrid - 3 days in the office, 2 days at home)Competitive base + uncapped commissionOwn the strategy. Shape key accounts. Deliver at scale.This is a role for experienced professionals operating at the intersection of sales, strategy and delivery.You will own strategic accounts, lead complex workforce engagements and partner with clients on long term talent strategy, supported by Experis' global solutions platform.Your market:We're looking for a recruiter with a strong track record in the Embedded Software market to join our Defence practice. You'll work closely with defence primes, high-growth scale-ups and specialist consultancies, using your market knowledge and network to deliver talent into complex, high-impact programmes. This is a chance to own a niche, high-value vertical and make it your own. You'll be confident with senior stakeholders, sharp in a competitive market, and genuinely engaged with the embedded landscape. In return, you'll join a team that values expertise, rewards performance and gives you the platform to build real impact. Why Experis?We provide integrated workforce solutions through Academy, Project Solutions, Managed Services and global delivery capability, enabling executive level conversations and long-term value creation.Our specialist focusCyber Security | Cloud & Infrastructure | Enterprise Applications | Digital Transformation (including Business Change & Transformation, Data & AI)These are the markets where you will drive growth and strategic impact. What you'll be doingOwn and grow strategic, high value client accountsBuild relationships at senior and executive levelLead complex hiring programmes and solutions engagementsIdentify and convert long term growth opportunitiesAct as a trusted advisor on talent strategy and market insightDrive revenue through a blend of consulting and deliveryInfluence internal teams to align capability to client needs What we offerUncapped commission designed to reward high-performanceClear progression with structured pathways and global opportunitiesReal autonomy to shape your market, strategy and growthSerious tools and capability, including global delivery, SMEs and market insightHybrid working (four days in the office and one from home)Incentives and recognition, including trips, high achiever lunch clubs, perks and early finishesFlexible benefits, including private medical cover and gym membershipCompetitive pension with contributions increasing through length of service24 days' annual leave, rising to 27 with service, plus your birthday offOption to purchase up to five additional days' holidaySave As You Earn share scheme and access to employee discounts Why this role is differentYou are not just delivering roles. You are shaping client strategy and long-term value.Underpinning everything we do is our commitment to building inclusive and equitable workplaces.