Principal Technical Program Manager

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission.

As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

We are looking for a Principal Technical Program Manager to join the team.

#SCHIE #HIFEjobs

Responsibilities

• Owning/Executing critical Hardware remediations along the end-to-end hardware manufacturing spectrum working with stakeholders from Supply Chain, DC operations, Capacity Management and Engineering Groups.

• Ability to influence partners, make key decisions pertaining to Hardware Quality escapes and develop a systematic mitigation plan to resolve quality issues.

• A focus on identifying opportunities and tools that allow a reduction of manual work and automate process workflows including prior work with Agentic AI.

• Ability to perform cost/time/risk tradeoff analysis while being customer centric and budget conscious.

• Partner with Leadership and teams to create an inclusive environment that attracts and retains high-performing engineers.

• Conduct in-depth data analysis to help derive insights and drive business decisions.

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
• 3+ years of experience managing cross-functional and/or cross-team projects.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 10+ years in the Server Hardware Industry

• Master's in electrical/computer/industrial engineering with commensurate industry experience.

• Ability to work on complex issues that span geos, provide clear & crisp communication to stakeholders.

• Ability to write/run Kusto/SQL queries and working knowledge of Power BI.

• Experience working in the end-to-end Server Hardware Quality space from System Integrators to Data Center Operations.

• Experience with AI and Automation.

#schie #ahsi

Hardware Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Microsoft is a global technology company headquartered in Redmond, Washington. Our mission is to empower every person and every organization on the planet to achieve more. We develop, license, and support a wide range of software products, services, and devices that help individuals and businesses realize their full potential.

Our flagship products include the Microsoft 365 productivity cloud, Windows operating system, Azure cloud platform, and Dynamics 365 business applications. We are also a leader in areas such as artificial intelligence, cybersecurity, developer tools, and gaming through Xbox and Game Pass.

With operations in more than 190 countries and over 220,000 employees worldwide, Microsoft is committed to responsible innovation, inclusive economic growth, and sustainability. We work closely with governments, industries, and communities to ensure that technology serves the public good and helps address some of the world’s most pressing challenges.

As we celebrate our 50th anniversary in 2025, we continue to look forward—investing in AI, cloud, and quantum computing to shape the future of work, education, and society at large scale.