Entry Level IT Support - $75k

Henderson Harbor Group
Weehawken Township, United States of America
yesterday

Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior
Compensation
$ 75K

Job location

Weehawken Township, United States of America

Tech stack

Microsoft Office
Information Technology

Job description

  • Provide first-level IT support for end users across the NYC office.
  • Support audiovisual equipment and video conferencing for meetings and events.
  • Troubleshoot hardware, software, Office 365, and conference room technology issues.
  • Coordinate meeting room technology setup and ensure all systems are functioning properly.
  • Document support requests, issue resolutions, and IT asset inventory.
  • Assist with preventative maintenance, technology upgrades, and special IT projects.
  • Partner with internal teams and third-party vendors to ensure seamless technology support.
  • Learn and support enterprise platforms and workplace technology applications.
  • Deliver exceptional customer service while supporting employees and executive-level users.

Requirements

  • Bachelor's degree preferred (Information Technology, Computer Science, or related field).
  • Internship or entry-level IT support experience is a plus.
  • Strong knowledge of Microsoft Office 365.
  • Excellent organizational, analytical, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Customer-focused with a willingness to learn new technologies.
  • Experience with audiovisual or conferencing technology is a plus but not required.

About the company

Henderson Harbor Group is a premier executive search and consulting firm with specialized expertise in Finance, Accounting, and Tax placement. The search division recruits highly skilled professionals on a direct-hire basis. We primarily service our clients in the NY and NJ area as well as nationally through our AAFA network (45 financial staffing affiliates throughout the U.S. and Canada).

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