Technical Analyst/Specialist - Databricks Platform (all humans)

• Work daily with Databricks users to understand their requests, challenges, and goals.
• Translate their needs into clear functional and technical requirements.
• Support the Erste Databricks Platform team in prioritizing, analyzing, and delivering user requests.
• Collaborate with data engineers, platform engineers, architects, security teams, and business stakeholders.
• Help design and document platform processes, user journeys, and operational procedures.
• Support onboarding of new users, use cases, and data products onto the Databricks platform.
• Analyze issues, clarify requirements, and coordinate resolution with the relevant technical teams.
• Support improvements in data lifecycle management, governance, cost awareness, and operational efficiency.
• Contribute to platform documentation, knowledge sharing, and best-practice guidelines.
• Help ensure that platform usage aligns with internal standards, security requirements, and governance principles.
• Stay informed about current AI, analytics, and data platform trends and assess their potential relevance for business users.

• Experience as an Analyst, Technical Specialist, Data Analyst, Platform Analyst, or similar role.
• Ability to communicate effectively with both business and technical stakeholders.
• Good understanding of data platforms, data pipelines, analytics, or cloud-based solutions.
• Hands-on experience or working knowledge of SQL.
• Experience with Databricks or similar cloud data platforms.
• Familiarity with Microsoft Azure services and cloud concepts.
• Understanding of infrastructure-as-code concepts, preferably Terraform.
• Ability to document requirements, processes, user stories, and technical concepts clearly.
• Strong analytical thinking and problem-solving skills.
• Willingness to learn new technologies and understand complex platform environments.

Nice to have:

• Experience or basic knowledge of Python.
• Knowledge of CI/CD concepts, DevOps practices, Git, or automated deployment pipelines.
• Understanding of FinOps, cloud cost optimization, usage monitoring, and cost transparency.
• Knowledge of data lifecycle management, including retention, archiving, and data quality considerations.
• Understanding of data governance, access management, lineage, cataloging, and compliance-related topics.
• Awareness of current AI trends, including GenAI, machine learning platforms, data products, and responsible AI.
• Experience in a banking, financial services, or regulated enterprise environment.

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself We are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle., * Possibility to benefit and learn from our international, talented and passionate community at Erste * Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic * Health Centre - The Erste Campus operates a fully equipped health center that offers all employees a high standard of medical services during working hours. * Employee benefits - Benefit from special conditions for financial services and insurances, supermarkets, clothing stores and many more. * Employee Referral Program - Become a talent scout for career opportunities in IT. We are rewarding every successful referral for Erste Digital * A competitive and performance-related salary dependent on your professional and personal qualifications is granted - the minimum wage for this position in accordance with the respective collective agreement is EUR 52.136,- gross per year. But this is just a formality, we are more than happy to discuss your actual expectations., Erste Group considers the diversity of its employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.