Engineer- Ms Teams & Sharepoint (Valencia)

ppExperience Required: 9 to 20 Years /ppLocation: Spain /ppLanguage: English Spanish (Mandate) /ppTravel: 20% travel required /ppSkills: MS Teams, SharePoint /ph3Position Overview /h3pWe are seeking a highly skilled professional with in Microsoft Teams and collaboration solutions to support enterprise customers in maximizing productivity and ensuring seamless operation of Microsoft 365 tools./ppThis is a customer-facing role, requiring strong communication skills and the ability to engage with technical, non-technical, and leadership stakeholders./ph3Skills Required /h3ulli10+ years' experience with customers facing roles in systems architecture, administration, operations, software support, and IT consulting, with a focus on Microsoft Teams or similar collaboration platforms./liliBA/BS (or higher) in Information Technology, or a related field or equivalent experience./liliProven experience in a customer-facing role, demonstrating excellent communication and interpersonal skills./liliWork directly with customers to understand their Microsoft Teams requirements and provide expert guidance and support./liliDeliver technical solutions to address customer issues, ensuring optimal performance and reliability of Microsoft Teams./liliAdvanced analytical, problem-solving, and decision-making skills./liliAdvanced background in engineering and architectural design of Unified Communications with a focus on Microsoft Teams, PSTN configurations, Teams Enterprise Voice, Direct routing, and telephony infrastructure (such as Session Boarder Controllers and Contacts Centers)./liliExperience in conducting technical workshops, training sessions, and webinars to educate customers on the best practices and new features of Microsoft Teams./liliAssist in the deployment, configuration, and customization of Microsoft Teams and related applications to meet customer needs./liliDocument technical solutions, best practices, and troubleshooting steps to build a knowledge base for internal and customer use./liliDeep technical knowledge of Microsoft Teams architecture, features, and functionalities./liliProficiency in Microsoft 365 suite, including SharePoint, OneDrive, and Exchange./liliExperience with Microsoft Teams administration, including user management, policies, and compliance./liliStrong knowledge and skills in related solutions such as SharePoint, OneDrive, Power Platform, Azure AD, Intune and other M365 services./liliAbility to diagnose and resolve issues related to Microsoft Teams clients, meetings, calls, and integrations./liliFamiliarity with scripting and automation tools such as PowerShell to streamline administrative tasks./liliExperience and knowledge in designing and implementing Teams Telephony solutions, including Direct Routing, Calling Plans, Phone System, Voice Apps and Microsoft Teams Room Systems and related hardware configurations./liliKnowledge of third-party applications and integrations that enhance Microsoft Teams capabilities./liliAbility to work independently and as part of a collaborative team./liliStrong organizational skills and the ability to manage multiple tasks and priorities simultaneously./liliStrong knowledge of voice and network protocols, standards, and best practices./liliStrong troubleshooting Microsoft Teams calling, conferencing and call quality issues./liliKnowledge and experience building Teams bot, integration of Microsoft graph into Teams app and knowledge of tools used to develop Teams app.Knowledge of the Microsoft Teams Toolkit is a plus./li /ulh3Additionally valued Skills /h3ulliAdvanced knowledge of application integration and Contact Centers with Teams./liliAdvanced knowledge Active Directory/Azure AD/Entra ID concepts and PowerShell/Microsoft Graph scripting skills./liliAdvanced networking skills with DNS, firewall, load balancing, etc./liliAdvance skills creating Azure Functions./li /ulh3Relevant Certifications /h3ulliMicrosoft Certified: Teams Administrator Associate /liliMicrosoft 365 Certified: Collaboration Communications Systems Engineer Associate /liliMicrosoft 365 Certified: Endpoint Administrator Associate /li /ul /p #J-*****-Ljbffr

ppExperience Required: 9 to 20 Years /ppLocation: Spain /ppLanguage: English Spanish (Mandate) /ppTravel: 20% travel required /ppSkills: MS Teams, SharePoint /ph3Position Overview /h3pWe are seeking a highly skilled professional with in Microsoft Teams and collaboration solutions to support enterprise customers in maximizing productivity and ensuring seamless operation of Microsoft 365 tools. /ppThis is a customer-facing role, requiring strong communication skills and the ability to engage with technical, non-technical, and leadership stakeholders. /ph3Skills Required /h3ulli10+ years' experience with customers facing roles in systems architecture, administration, operations, software support, and IT consulting, with a focus on Microsoft Teams or similar collaboration platforms. /liliBA/BS (or higher) in Information Technology, or a related field or equivalent experience. /liliProven experience in a customer-facing role, demonstrating excellent communication and interpersonal skills. /liliWork directly with customers to understand their Microsoft Teams requirements and provide expert guidance and support. /liliDeliver technical solutions to address customer issues, ensuring optimal performance and reliability of Microsoft Teams. /liliAdvanced analytical, problem-solving, and decision-making skills. /liliAdvanced background in engineering and architectural design of Unified Communications with a focus on Microsoft Teams, PSTN configurations, Teams Enterprise Voice, Direct routing, and telephony infrastructure (such as Session Boarder Controllers and Contacts Centers). /liliExperience in conducting technical workshops, training sessions, and webinars to educate customers on the best practices and new features of Microsoft Teams. /liliAssist in the deployment, configuration, and customization of Microsoft Teams and related applications to meet customer needs. /liliDocument technical solutions, best practices, and troubleshooting steps to build a knowledge base for internal and customer use. /liliDeep technical knowledge of Microsoft Teams architecture, features, and functionalities. /liliProficiency in Microsoft 365 suite, including SharePoint, OneDrive, and Exchange. /liliExperience with Microsoft Teams administration, including user management, policies, and compliance. /liliStrong knowledge and skills in related solutions such as SharePoint, OneDrive, Power Platform, Azure AD, Intune and other M365 services. /liliAbility to diagnose and resolve issues related to Microsoft Teams clients, meetings, calls, and integrations. /liliFamiliarity with scripting and automation tools such as PowerShell to streamline administrative tasks. /liliExperience and knowledge in designing and implementing Teams Telephony solutions, including Direct Routing, Calling Plans, Phone System, Voice Apps and Microsoft Teams Room Systems and related hardware configurations. /liliKnowledge of third-party applications and integrations that enhance Microsoft Teams capabilities. /liliAbility to work independently and as part of a collaborative team. /liliStrong organizational skills and the ability to manage multiple tasks and priorities simultaneously. /liliStrong knowledge of voice and network protocols, standards, and best practices. /liliStrong troubleshooting Microsoft Teams calling, conferencing and call quality issues. /liliKnowledge and experience building Teams bot, integration of Microsoft graph into Teams app and knowledge of tools used to develop Teams app. Knowledge of the Microsoft Teams Toolkit is a plus. /li /ulh3Additionally valued Skills /h3ulliAdvanced knowledge of application integration and Contact Centers with Teams. /liliAdvanced knowledge Active Directory/Azure AD/Entra ID concepts and PowerShell/Microsoft Graph scripting skills. /liliAdvanced networking skills with DNS, firewall, load balancing, etc. /liliAdvance skills creating Azure Functions. /li /ulh3Relevant Certifications /h3ulliMicrosoft Certified: Teams Administrator Associate /liliMicrosoft 365 Certified: Collaboration Communications Systems Engineer Associate /liliMicrosoft 365 Certified: Endpoint Administrator Associate /li /ul /p #J-*****-Ljbffr

Mission:  

We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:  

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:  

In a world full of average, we stand out. We believe experience is everything. Period.  To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.