Technology Operations Specialist

JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience. Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain., * Successfully establish and fine-tune localized order wave patterns and inventory allocation rules within the WMS prior to and during the initial site launch.

• Maintain a fluid, continuous product flow across automated conveyor belts, instantly identifying and clearing digital errors, stuck totes, or picking backlogs to prevent floor downtime.
• Analyze hourly shift productivity data to provide actionable recommendations to Warehouse Supervisors regarding real-time labor reallocation between departments.
• Ensure 100% of prioritized e-commerce orders are batched, picked, and routed to the shipping docks in time to meet strict, automated carrier departure schedules.

• Verified background working within a production control, flow management, or data-driven control tower role in a tier-1 e-commerce fulfillment center or automated distribution network.
• Exceptional technical proficiency with complex Warehouse Management Systems (WMS), data monitoring tools, and advanced Microsoft Excel.
• Professional fluency in English and Spanish required; knowledge of Mandarin is a highly valued asset.
• High adaptability to shift patterns, including night shifts or weekend rotations, to support continuous 24/7 e-commerce infrastructure monitoring.