IT Support Specialist

DIGICENTRIC INCORPORATED
Long Beach, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Intermediate
Compensation
$ 58K

Job location

Long Beach, United States of America

Tech stack

Android
iOS
Microsoft Desktop Optimization Pack
Human-Computer Interaction
Security Information and Event Management
Microsoft InTune
Deployment Automation
Cisco networks

Requirements

Full-time employment with flexible hours (we're willing to work around school and related projects). A combination of in-office helpdesk and support, troubleshooting, configuration, and installation. Exposure to a variety of environments and technologies:

  • Server solutions from Cisco and Dell
  • Storage solutions from Everpure Data and Dell/EMC
  • Networking with Cisco, Meraki, Palo Alto and Siklu
  • Systems deployment utilizing Intune, Autopilot, PDQ
  • Mobile device management, iOS, Android and Intune
  • Remote support and monitoring using ConnectWise tools
  • Management and ticketing using the Freshworks suite
  • Security solutions including SIEM/SOC and EDR
  • Application support for Microsoft desktop (M365) and server products

Looking for someone that is personable, has good problem-solving skills and is willing to learn. This is a hands-on position that will require occasional hardware and end-user interaction.

Experience:

  • IT support: Minimum 2 years (Required)

Benefits & conditions

Pulled from the full job description

  • Tuition reimbursement
  • 401(k)
  • Retirement plan
  • 401(k) matching
  • Flexible schedule, * 401(k)
  • 401(k) matching
  • Flexible schedule
  • Retirement plan
  • Tuition reimbursement

Compensation Package:

  • Bonus opportunities

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