SAP IS-U FICA Lead

We are seeking a Senior SAP IS-U FICA Lead to own the planning, governance, and delivery of SAP IS-U

FICA initiatives for a large utilities client in Phoenix, AZ. This is a solution leadership and deliverymanagement role (with FICA stream) - the candidate will direct and oversee the functional team's

work, manage stakeholders, and drive the project to successful go-live, rather than performing hands-on

configuration. Strong utility industry experience is required to credibly govern a utility-specific FICA

implementation.

Responsibilities

• Lead SAP IS-U FICA projects end-to-end, from planning through go-live, as the

accountable delivery owner.

• Facilitate business requirement workshops with utility stakeholders and validate the

solution design proposed by functional consultants.

• Oversee and review configuration of SAP IS-U FICA processes performed by the

functional team; ensure quality and adherence to design.

• Coordinate with functional and technical teams on integrations, enhancements, and

cross-module dependencies.

• Own project governance: manage timelines, RAID logs, resourcing, testing cycles

(SIT/UAT), and cutover planning.

• Serve as the primary point of contact for business stakeholders; prepare and deliver

executive-level project status updates and steering committee presentations.

• Oversee production deployment and post-go-live hypercare, ensuring issues are triaged

and resolved by the team.

• Mentor and guide functional consultants, ensuring delivery quality without personally

• 18+ years of SAP experience, including significant experience leading SAP IS-U FICA

programs within the utilities industry.

• Proven track record leading full lifecycle SAP IS-U implementations in a Lead role (not

primarily a hands-on configurator).

• Strong functional command of FICA processes - Payments, Collections, Dunning,

Security Deposits, Installment Plans, Write-offs, and Credit Management - sufficient to

direct, validate, and challenge team deliverables.

• Experience overseeing integration of SAP IS-U with SAP FI and other utility modules

(Device Management, Billing, CRM).

• Prior experience specifically within the utilities domain (electric, gas, or water utility

clients) is required.

• Excellent leadership, executive communication, and stakeholder management skills;

comfortable presenting to senior client leadership.

• Demonstrated experience managing project budgets, timelines, and cross-functional

teams SAP S/4HANA Utilities experience.

• SAP IS-U Certification.
• PMP or equivalent project management certification.
• Experience with SAP Activate and Agile delivery methodologies