Tobias Bernhardt, Niklas Blumenthal

The Deichmann RPA journey: Step by step with low-code automation to success

A shoe retailer built a 'Soulmate' bot to match single, unsold shoes across stores. Its first run alone prevented over €144,000 in write-offs.

The Deichmann RPA journey: Step by step with low-code automation to success
#1about 5 minutes

Introducing Deichmann's journey into robotic process automation

An overview of the company's scale and how its IT department leverages RPA to improve efficiency for employees and processes.

#2about 2 minutes

Understanding the business benefits of low-code automation

Low-code automation delivers value across three dimensions: quantity through cost reduction, quality through error reduction, and strategy through process standardization.

#3about 4 minutes

A technical overview of the UiPath automation platform

The UiPath ecosystem provides tools like software robots, document understanding, and a drag-and-drop UI explorer for building automations.

#4about 2 minutes

Mapping Deichmann's RPA growth and process categories

The company's RPA adoption grew rapidly from 2022, with automations categorized into three pillars: productivity, close to process, and core process.

#5about 3 minutes

Use case: Automating HR two-factor authentication resets

A simple bot and app replaced a complex manual workflow for resetting user 2FA in an SAP system, saving significant time.

#6about 2 minutes

Use case: Automating product image sourcing for e-commerce

RPA bots automate the process of checking for and downloading product images from partner B2B portals to support online stores.

#7about 3 minutes

Use case: Matching single shoes with the soulmate bot

A core business automation identifies single shoes across different stores and matches them into pairs, reducing write-offs and saving money.

#8about 4 minutes

The evolution from rule-based RPA to agentic AI

Agentic AI represents the next step beyond traditional RPA, enabling autonomous, goal-oriented agents that can use tools and context to make decisions.

#9about 2 minutes

Applying agentic AI for ESG reporting and ticket dispatching

AI agents can extract unstructured data from PDFs for ESG energy reports and intelligently route IT support tickets based on user requests.

#10about 2 minutes

Deichmann's future roadmap for enterprise-wide automation

Future plans include a group-wide international rollout, integrating RPA with business process management, and adopting new AI-powered tools.

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