Daniel Ambach

From Training to Adoption: Engineering a GenAI Learning Product That Sticks

Stop rewriting outdated documentation. This talk introduces 'Learning Ops,' a framework to version, test, and automatically deploy educational content like a software product.

From Training to Adoption: Engineering a GenAI Learning Product That Sticks
#1about 2 minutes

The challenge of keeping learning content current

Learning materials like onboarding documents and workshops quickly become outdated because they are treated as static documents rather than living products.

#2about 4 minutes

Treating learning content as a versioned product

By treating learning materials as products with versions, pipelines, and releases, you can ensure they remain current and relevant for the target audience.

#3about 3 minutes

Introducing Learning Ops from DevOps and MLOps principles

Learning Ops applies principles from DevOps and MLOps, such as CI/CD, versioning, and drift detection, to the creation of educational content.

#4about 4 minutes

Understanding and detecting knowledge drift in content

Knowledge drift occurs when the concepts, tools, or examples in a tutorial become obsolete due to external changes, requiring a content update.

#5about 3 minutes

The complete Learning Operations lifecycle explained

The Learning Ops cycle involves planning, authoring in Git, building, deploying, and observing for drift to trigger new versions of the content.

#6about 8 minutes

Building a reusable content architecture with Git

A Learning Ops system uses a Git repository, templates, and context libraries to create a growing shelf of reusable content blocks for various outputs.

#7about 2 minutes

Tailoring one GenAI course for multiple audiences

A single source of truth for a GenAI course can be tailored for different industries like banking and manufacturing by swapping context profiles.

#8about 4 minutes

How to start and the four core principles

Begin by moving content to Git, adding linting and tests, automating builds, and following the four principles of authoring once and patching instead of rewriting.

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