Adopting and evolving technologies in an organisation is important and can offer significant advantages. However, translating these advantages into bottom-line benefits often comes from combining technical change with social change - we must not just change the technology, but also rewrite the rules governing how that technology is used. We are seeing growing thought leadership moving into this sociotechnical space: SRE, Data Mesh, DevOps and Platform Engineering are equally about the technology as they are about the rethinking of how teams are designed and organised. In this talk we hope to help you understand how to apply this sociotechnical thinking to your organisation, so you unlock the - often untapped - bottom-line benefits of technical change.