Headless by Design: Building Enterprise Systems That Agents Can Actually Use
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Dirk Gronert
Salesforce
Distinguished Technical Architect
Agent-based architectures introduce new execution models that expand what backend systems can do. This session explores the trade-offs between APIs, workflows, and agents through a progressive demo that evolves a real application step by step, highlighting what changes and how to approach these new capabilities in practice.
World Congress 2026 Europe
Dirk Gronert
Salesforce
Distinguished Technical Architect
Ingo Eichhorst
IONOS
Engineering Trainer
Isha Salania
Microsoft
Cloud & AI Solution Engineer
Adam Bird
Cronofy
CEO and Co-founder