Software Engineering for Muggles
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Theresa Heine
ING
Software Engineer
Software teams spend enormous effort on codes - yet many of the biggest productivity issues are not technical at all. They come from miscommunication, mismatched expectations, and avoidable friction between equally capable engineers.
In this talk, I will explore how MBTI - a 16 personality assessment - can be used as a practical communication framework for engineer teams - not as a personality label or hiring tool, but as a shared language to understand different working and communication preferences.
I will share how small adjustments in communication can dramatically improve team effectiveness.
This session focuses on actionable, engineer-friendly techniques to reduce friction, improve collaboration, and build high-performing teams.
World Congress 2026 Europe
Theresa Heine
ING
Software Engineer
Chris Redmond
RedOwl Talent
Founder
Daniel Schniepp
Mercedes-Benz Group
Chief Architect
Lilia Gargouri
German Testing Board
Board Member and Head of QA