Closing the Visibility Gap: Lessons from Safety Critical Agentic Systems
-
Vivek Pandit
Turing
Frontier AI Lead
Everyone’s chasing faster models, better reasoning, shinier inference endpoints. But here’s the truth: your agent will fail in production long before model quality becomes your bottleneck.
The problem isn’t the model. It’s that you can’t see what your agent is actually doing.
In this session we cover why traditional observability breaks for agent workloads, how OpenTelemetry and GenAI semantic conventions give you the vocabulary to instrument agents correctly, and how observability becomes the thing that lets you gradually trust your agents with more autonomy. You’ll walk away knowing what to instrument, why it matters, and how to stop guessing when your agent does something unexpected in production.
World Congress 2026 North America
Vivek Pandit
Turing
Frontier AI Lead
Chris Waterson
Guild.ai
CTO
Anagha Rumade
JPMorgan Chase
Applied AI/ML Lead
Anjana Umapathy
JPMorgan Chase
Applied AI/ML Lead & VP
Apoorva Jaiswal
JPMorgan Chase
Applied AI/ML Lead
Tejas Pravinbhai Patel
Amazon
Sr. Software Development Engineer