World Congress 2026 North America

From Voice Demo to Enterprise Production

September 24, 2026 11:00 – 11:30 · 30 min Stage 4

World Congress 2026 North America

September 23–25, 2026 · San José, CA

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What this session covers

Building a Voice AI demo takes a weekend; production engineering is a different beast. This session delivers the architectural playbook for scaling resilient, enterprise-grade voice agents. We will evaluate speech-to-speech versus modular (STT → LLM → TTS) pipelines, WebRTC stacks, and hybrid topographies for strict data residency. You will learn fast-brain/slow-brain UX patterns to keep turn-taking responsive while backends process tool calls, alongside strategies for runtime model switching and custom vocabulary. Walk away with the exact trade-offs, patterns, and metrics needed to operate low-latency voice pipelines at scale.

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