World Congress 2026 North America
September 24, 2026 · 11:20–11:25
Outdoor Stage
Finding the Edges: Testing, Evaluating, and Monitoring Voice AI Agents Before Your Users Do
Matt Wyman
CEO at Okareo
World Congress 2026 North America
World Congress 2026 North America
September 23–25, 2026 · San José, CA
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Building a Voice AI demo takes a weekend; production engineering is a different beast. This session delivers the architectural playbook for scaling resilient, enterprise-grade voice agents. We will evaluate speech-to-speech versus modular (STT → LLM → TTS) pipelines, WebRTC stacks, and hybrid topographies for strict data residency. You will learn fast-brain/slow-brain UX patterns to keep turn-taking responsive while backends process tool calls, alongside strategies for runtime model switching and custom vocabulary. Walk away with the exact trade-offs, patterns, and metrics needed to operate low-latency voice pipelines at scale.
World Congress 2026 North America
September 24, 2026 · 11:20–11:25
Outdoor Stage
Matt Wyman
CEO at Okareo
World Congress 2026 North America
September 24, 2026 · 12:00–12:05
Outdoor Stage
Aditya Rohit
Swytchcode, Aditya, Founder and CEO
World Congress 2026 North America
September 24, 2026 · 11:40–12:10
Stage 4
Anagha Rumade, Anjana Umapathy, Apoorva Jaiswal
World Congress 2026 North America
September 24, 2026 · 11:00–11:30
Stage 2
Rishab Kumar
Staff Developer Evangelist @ Twilio