Senior Manager / Associate Director, Solution Architect (Telco), Engineering, Technology & Transformation

As a Solution Architect, you will hold a broad remit of responsibilities, which may flex depending on the specific client engagement. You will provide technical leadership and architectural vision to multi-capability and often multi-geography teams, ensuring the design and implementation of robust, scalable, and secure technology solutions that deliver business-critical outcomes for our clients. You will apply your deep technical expertise and architectural understanding, coupled with a strong grasp of the telco industry (and wider TMT experience), to support clients in navigating their complex technical challenges.

Your responsibilities will include:

• Translate business requirements into comprehensive solution architectures, integrating OSS/BSS, network elements, customer experience platforms, and emerging technologies.
• Lead the design and implementation of digital transformation programmes, ensuring seamless integration across legacy and new systems.
• Develop technology roadmaps and solution blueprints that align with client strategy and industry best practices.
• Provide architectural governance and oversight across multi-disciplinary delivery teams, ensuring consistency and quality.
• Facilitate technical workshops with clients, guiding discussions on solution options, integration strategies, and operational impacts.
• Support business development through technical solutioning, bid preparation, and client presentations.
• Mentor junior architects and contribute to the growth of the solution architecture practice.
• Monitor market shifts and emerging technologies, proactively shaping technical strategies and internal capabilities to address evolving client challenges and opportunities.

Associate Director - Additional Responsibilities

In addition to the above, as an Associate Director you will:

• Drive business development and client relationship management, identifying and pursuing new business opportunities within the Tech M&A segment.
• Support leadership in growing the TMT practice, contributing to strategic planning, market positioning, and the development of new service offerings.
• Engage with senior client stakeholders at CxO level, influencing technology strategy and transformation agendas.
• Represent Deloitte in industry forums and thought leadership initiatives, enhancing the firm’s reputation and market presence.

Do you have experience in Solution architecture?, * Extensive experience designing and integrating telco solutions across OSS/BSS, network management, customer experience, and digital channels.

• Deep hands-on expertise in designing and implementing telco solutions leveraging cloud services with a strong focus on cloud-native architectures, telco cloud, and hybrid environments.
• Proven track record in leading technical teams to deliver complex telco programmes, such as network modernisation, digital BSS/OSS transformation, and migration to virtualised or cloud-native network functions.

• Strong understanding of core telco domains and technologies, including:

• OSS/BSS platforms (e.g., Amdocs, Netcracker, Ericsson, Nokia)
• Network management and orchestration (e.g., TM Forum Open APIs, eTOM, SID)
• Service fulfilment, assurance, and provisioning
• Customer experience platforms and digital channels
• Mediation, charging, and billing systems
• Integration with legacy and next-gen network elements (RAN, Core, Transport)

• IoT, edge computing, and network slicing

• Experience in cloud readiness assessments and telco solution architecture definition, including the development of technical options and business cases for network transformation, cloud migration, and AI/ML-driven automation in telco operations.
• Ability to lead technical workshops with telco clients, guiding discussions on architecture patterns, network transformation strategies, and best practices for operational and business support systems.
• Strong stakeholder management and communication skills, with the ability to engage confidently with both technical and non-technical audiences, including network engineers, IT teams, and senior business leaders.
• Commitment to mentoring and developing junior colleagues, sharing telco domain knowledge, and supporting the growth of a high-performing, inclusive team culture.

The following will be an added advantage:

• Familiarity with emerging telco trends, such as Open RAN, private 5G, MEC (Multi-access Edge Computing), and AI/ML use cases in network operations.
• Relevant cloud and telco certifications (e.g., AWS Certified Solutions Architect, TM Forum certifications).
• Experience in post-merger integration and large-scale telco digital transformation initiatives.

Connect to your Industry

Want to work with the latest technologies, as part of a team helping organisations transform their core business capabilities? Whether you’re delivering enterprise-wide systems, implementing cloud-based solutions, or managing complex programme delivery, your expertise will help clients achieve continuous improvement and innovation, from initial strategy through to implementation and optimisation.

Our team brings together individuals with a wide range of skills, experiences, and backgrounds, enabling us to provide innovative and tailored solutions to our clients. You’ll have the opportunity to work alongside industry experts, collaborate with cross-functional teams, and access a wide range of internal and industry-recognised learning opportunities to enhance your skills and certifications.

In this role, you will be at the forefront of the Technology, Media, and Telecommunications (TMT) sector, deeply engaging with its dynamic landscape. This involves continuously monitoring market shifts, understanding the evolving challenges and opportunities faced by TMT clients, and translating these insights into innovative strategies and technical solutions that drive their success and maintain their competitive edge.

If you want to be part of a growing team, work with clients to deliver transformative technology programmes, and help develop the next generation of talent, we would be delighted to hear from you.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients’ become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most., Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Engineering, AI and Data

We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology and Transformation

“I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Technology and Transformation

“Everyone always says, “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, Technology and Transformation

Our hybrid working policy

You’ll be based in London with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.