Information Technology Technician

Incumbent will create and maintain a safe, positive learning environment to ensure the holistic development of each student and staff member through cultural, social, spiritual, physical and academic experience. Incumbent will support the Bureau of Indian Education’s mission, which is to provide high quality education opportunities from early childhood through life while considering a tribe’s need for cultural and economic well-being. In performing this mission, the BIE takes into account the spiritual, mental, physical, and cultural aspects of school-aged children within their family and tribal community. To meet its trust responsibility to Indian Tribes, BIE works to strengthen education opportunities for American Indian students to be successful and competitive globally; to enhance student participation in their tribal communities; and support tribes in nation-building, in development of the next generation of tribal leaders., * Monitoring the operation of small networked systems including adding network users, updating passwords, assisting users on installed common software programs, running scheduled backups, troubleshooting minor problems, and responding to less complex user questions.

• Provide connectivity to the BIE network by installing packet software and assigning Logical Unit Addresses to end-users to access Bureau systems including the BIA network through Virtual Private Network interface.
• Provide technical assistance in setting up and maintaining effective operational computer programs.
• Provide technical assistance effecting implementation of software/hardware, evaluating computer systems/subsystems performance for efficiency, and monitoring customer needs against Agency requirements.
• Provide technical direction and support to the school and assist in providing data input, remote job entry, and information retrieval and manipulation services.

• Implement and maintain system/network updates for all equipment connected or potentially connected to BIE/BIA networks, coordinate with BIA Helpdesk when necessary. INDIAN PREFERENCE POLICY, * DRIVING REQUIREMENT: Incumbent may be required, as an incidental duty, to operate a government-owned or leased motor vehicle, in the performance of duties, therefore, a valid driver’s license is required. Incumbent must have a safe driving record within the three-year period immediately preceding submittal of GSA Form 3607 and be able to meet the safe driving requirements of the Bureau of Indian Education.

• Applicant is subject to a favorable background investigation. This is a Non-Critical Low Risk Position subject to a favorable adjudicated background investigation.

The Investigative Process for Public Trust Positions: Background investigations for public trust positions are conducted to gather information to determine whether applicants are reliable, trustworthy, of good conduct and character, and loyal to the U.S. The information that provided on the Questionnaire for Public Trust Positions (SF-85P) and the Declaration for Federal Employment (OF 306) may be confirmed during the investigation. The investigation may extend beyond the time covered by this form, when necessary to resolve issues.

The applicant’s current employer may be contacted as part of the investigation, although the applicant may have previously indicated on applications or other forms that the applicant did not want the current employer to be contacted. If the applicant has a security freeze on their consumer or credit report file, then the agency may not be able to complete the investigation, which can adversely affect the applicant’s eligibility for a public trust position or the ability to obtain Federal or contract employment. To avoid such delays, the applicant must request that the consumer reporting agencies lift the freeze in these instances. In addition to the questions on the SF-85P, inquiry also is made about the applicant’s adherence to security requirements, the applicant honesty and integrity, falsification, misrepresentation, and any other behavior, activities, or associations that tend to demonstrate a person is not reliable, trustworthy, or loyal.

After a suitability /fitness determination is made, the applicant may also be subject to continuous vetting which may include periodic reinvestigations to ensure the employee is continuing suitability for employment. NOTE: Persons submitting incomplete applications will be given credit only for the information they provide. It is the applicant’s responsibility to submit all required documentation in support of their application in order to receive full credit for their Indian Preference, education, training and/or experience. ADDITIONAL INFORMATION WILL NOT BE SOLICITED BY THIS OFFICE. HOW TO APPLY:

Required Documents

NOTE: To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.

To apply for this position, submit a complete Application Package to include the following:

• Your resume which may be submitted in any written format of your choice. It must clearly identify the following:
• Vacancy Announcement Number
• Month and year of High School Graduation or date GED information received PLUS name of school, city, and state.
• Complete contact information for employer reference (your supervisor) for last 12 months of employment. If none is available, you must provide a professional reference which is a person not related to you and who knows your qualifications and fitness for the kind of job for which you are applying.
• MUST NOT include personal information such as age, gender, religious affiliation, etc.
• MUST NOT include photos of yourself (such inclusion will be an automatic removal from consideration due to inappropriate information).
• Only copies of CDLs for Bus Driver positions are acceptable as separate documents from Resume.
• Your resume must support the specialized experience described in this announcement. Your work experience must contain the following:
• Job Title
• Duties
• Accomplishments
• Employer’s name and address
• Supervisor’s name and phone number
• Starting and ending date (month and year)
• Hours per week
• Salary
• Claiming Indian Preference: Form BIA 4432, available at Verification of Indian Preference for Employment (PDF), Verification of Indian Preference for employment, is required for claiming Indian Preference. The form must be completed by the appropriate official with the federally recognized tribe where the applicant is enrolled as a member. No other form will be accepted.

1. This position has an individual occupation requirement for positive education: Copies of Official transcripts are preferred; student advisement and web-print outs are NOT acceptable submissions. Copies of Official or Unofficial College Transcript may be accepted for initial qualifications evaluation or pay setting. Transcripts MUST show the degree awarded, date conferred, and all required courses as required by the position. Please note, this may be shown with multiple transcripts. Upon tentative selection, you MUST submit Official transcripts for all colleges attended before final job offer can be confirmed.

Additional Documents (Optional):

• Cover Letter to resume: Cover letter providing your intent for employment and brief narrative of your qualifications or strengths for the position.
• Claiming Current or Prior Federal Service: Copy of most recent SF-50, DD03434 or other accepted equivalent to SF-50, Notification of personnel Action, to identify prior Federal service and/or highest previous rate.

• Claiming Additional Education: Copies of Official transcripts are preferred; student advisement and web-print outs are NOT acceptable submissions. Copies of Official or Unofficial College Transcript may be accepted for initial qualifications evaluation or pay setting. Transcripts MUST show the degree awarded, date conferred, and all required courses as required by the position. Please note, this may be shown with multiple transcripts. Upon tentative selection, you MUST submit Official transcripts for all colleges attended before final job offer can be confirmed.

• State Driver’s License: Copy of licensure as identified in the conditions of employment. It must reflect your name, issue date, expiration date, and endorsements (as applicable).
• Claiming Military Service: DD214 (member copy 4) for consideration of service credit for leave purposes.
• Future Military Retirees*: You are required to submit a copy of your retirement DD Form 214 (Member 4 Copy) OR certification document** OR a copy of your retirement letter AND a copy of your terminal leave request (if applicable). You will be required to provide your DD Form 214 (Member 4 Copy) upon issuance.
• Future Separation from the Military*: You are required to submit a copy of your most recent DD Form 214 (Member 4 Copy) OR certification document** OR a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable). You will be required to provide your DD Form 214(Member 4 Copy) upon issuance. *Active duty military members who are selected may not be appointed unless on terminal leave or already separated from the armed forces. ** The “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted. The Statement of Service must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters, AND the Statement of Service letter must include your rank, dates of active duty service, the Type of Discharge, Character of Service (i.e. honorable), and, if applicable, when your terminal leave will begin.

• Associate Degree OR (60) college semester hours in RELATED FIELD and (1) year of RELATED EXPERIENCE.
• High school or GED and (3) years of RELATED EXPERIENCE.

RELATED EXPERIENCE: Includes lower level work such as that equivalent to a Level 01 or GS-03 level of difficulty in a technical area. Must have practical knowledge of operating systems utilized by the school serviced. CONDITIONS OF EMPLOYMENT:

• Must be able to obtain and maintain a background clearance.

• Must obtain and maintain a valid state issued driver’s license. PHYSICAL REQUIREMENTS:

• Good distant vision and ability to read printed material the size of typewritten characters.
• Ability to hear the conversational voice with/without a hearing aid.
• Must possess emotional and mental stability.
• Work may require lifting hardware and peripheral equipment, and cables. BASIS OF RATING

• U.S. Citizenship is required. You will be required to provide proof of U.S. Citizenship.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration if selected.
• Multiple positions may be filled from this announcement.
• All selections under an announcement must be made within 3 months from the issuance date of the certificate referral list.
• Position has a positive education requirement.
• Contract Length: Year Long
• Tour of Duty: Full Time
• The Bureau of Indian Education has determined that the duties of this position are NOT suitable for telework under any circumstances.
• FLSA: Non-Exempt/Exempt
• Position is covered by Bargaining Unit/Union - Federation of Indian Service Employees, American Federation of Teachers Local 4521
• One academic year (equivalent to two academic semesters) probationary period may be required.
• May require overtime work.
• Salary includes applicable locality pay.
• Direct Deposit of pay is required.