Global Security Operations Center (GSOC) Operator

We are seeking a highly motivated and detail-oriented GSOC Operator to join our team in Houston, TX. This role requires an individual who can effectively manage multiple tasks in a fast-paced Global Security Operations Center (GSOC) environment while maintaining a high level of accuracy and professionalism., * Monitor security systems, including CCTV cameras and alarm systems, in real time

• Identify, assess, and respond to security incidents and escalate as necessary
• Communicate clearly and effectively via phone and radio with internal teams and external partners
• Document and report incidents with accuracy and attention to detail
• Maintain situational awareness across multiple systems simultaneously
• Follow established protocols, procedures, and emergency response guidelines
• Provide timely updates and reports to supervisors and stakeholders
• Support overall GSOC operations with a high level of professionalism and urgency

Do you have experience in Technical Proficiency?, The ideal candidate is computer-savvy, experienced in security operations, and capable of communicating clearly via phone and radio while monitoring and reporting security-related activities., * Experience:

• Minimum 4+ years of experience in Security, Law Enforcement, or Corrections (preferred)
• Technical Skills:
• Strong computer proficiency and ability to learn new systems quickly
• Experience using surveillance cameras and monitoring software preferred
• Core Competencies:
• Ability to multitask and perform under pressure in a high-expectation environment
• Strong written and verbal communication skills
• Ability to speak on the phone and radio while accurately documenting information
• Critical thinking and decision-making abilities
• High level of attention to detail and situational awareness

Work Environment

• Fast-paced GSOC setting requiring constant monitoring and communication
• High-performance expectations with multiple simultaneous responsibilities
• Collaborative team environment focused on safety and security, * Military experience (eligible for higher starting pay)
• Prior GSOC or security operations center experience
• Experience with incident reporting systems and dispatch tools, * Security, Law Enforcement, or Corrections: 4 years (Required)

• Competitive hourly pay starting at $20+ DOE
• $22+ for candidates with military experience
• Opportunity to work in a professional, high-impact security environment

We are an Equal Opportunity Employer and value diversity at all levels of our organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Security Guard / Securitas Security/ North Houston / TXDPS License # B00100

Pay: $20.00 - $24.00 per hour

Application Question(s):

• Are you comfortable working the scheduled shift (Wed 12 : 00-18 : 00, Thurs-Sat 06 : 00-18 : 00)?