DHS Senior Tier Network Support Personnel

Job Summary: The Senior-Tier Network Support Personnel will be responsible for operations & maintenance (O&M), troubleshooting, network engineering, documentation support, and lifecycle management of a DHS enterprise network., Provide Senior Tier engineer support for new approved enterprise locations or modernization efforts to existing locations. Provide expertise, to include engineering, planning, drawings and cost estimations, to new network expansions Travel to enterprise location in support of engineering efforts to perform hardware refreshes and hardware installation, maintenance, and troubleshooting. Provide documentation updates, or support, related to network compliance for Authority to Operate (ATO), Security Technical Implementation Guidance (STIG), or other Information Assurance (IA) policy instruction for network connectivity. Update, or create, required documentation, for compliance or operational necessity of network elements per applicable SOP. Perform applicable patch management related to compliance instructions, communicate status to the COR, and recommend changes required to maintain compliance.

Top Security/Sensitive Compartmented Information (TS/SCI) clearance as a US citizen. Counterintelligence (CI) Polygraph preferred. Minimum Certified Cisco Network Associate (CCNA). Minimum Security+ certification required. Must maintain a professional certification in accordance with the Department of Defense 8570.01-M, Information Assurance Workforce Improvement Program. Must satisfy and sustain DoD IA training and certification requirements (see DoD 8570.01-M, Chapters 3, 4, 6, and 11)., Proficiency in Solarwinds Monitoring Software and System Logs. Ability to communicate effectively with service providers, external customers, and site representatives. Ability to travel to enterprise locations for engineering efforts and customer support efforts as approved by the COR. Security and Citizenship Requirements:

Must be citizens of the United States and meet the security background criteria. Must have a favorably adjudicated background investigation. Will be held responsible for applying for, obtaining and maintaining a valid Common Access Card (CAC) as a condition of continued employment under the contract.

We are an employee-centric company that truly appreciates our team members and their value to our customers and the missions they support. We pride ourselves on being forward-leaning thinkers and fostering teams that are and continue to be technically proficient and technically capable across a comprehensive range of cyber mission areas. OneZero full-time employees receive an extremely competitive benefits package that includes health/dental/vision/life insurance plans, 401K with company matching, PTO & paid holidays, employee referral program, and educational assistance. Additional details can be found on our website at: https://www.onezerollc.com/careers