System Administrator / System Engineer

Responsible for installing, configuring, and maintaining computing infrastructure, operating systems, and/or middleware products on all computer platforms, including mainframes, workstations, servers, and web servers, in support of 24x7 business processes. Evaluates, implements, and modifies operating system software parameters and/or product solutions for optimal performance. Identifies integration and other interface requirements for all supported products and platforms. Ensures cybersecurity measures, automation, and operational efficiency. Works with Active Directory, Azure AD, VMware, AWS, DevOps, networking, and cloud-based infrastructure solutions. Ensures compliance with cybersecurity policies and industry regulations., Directs IT strategy for global enterprise infrastructure, aligning with business goals and technology innovations. Develops enterprise-wide IT policies, ensures regulatory compliance, and leads IT transformation initiatives. Oversees IT operations teams, implements cloud-first strategies, and ensures security best practices for all IT environments.

Other: Expertise in IT governance, DevSecOps, cloud security architecture, disaster recovery planning, and large-scale IT automation frameworks.

Responsibilities and Duties

· Lead the design, engineering, and implementation of enterprise virtualization infrastructure solutions across VMware vSphere, VMware Cloud Foundation, vSAN, and Azure Local.

· Act as the technical product owner for virtualization infrastructure services, including standards, roadmap development, lifecycle planning, and platform improvement opportunities.

· Develop and maintain virtualization platform standards, cluster design patterns, configuration baselines, security standards, and operational support models.

· Define and implement virtualization automation using PowerCLI, Terraform, Ansible, Python, Git, and CI/CD practices.

· Support VMware vSphere, vCenter, ESXi, VMware Cloud Foundation, vSAN, and Azure Local as core virtualization platforms.

· Partner with the virtualization architect, project teams, and infrastructure teams to standardize solution designs on enterprise virtualization platforms.

· Define virtualization lifecycle, patching, upgrade, and maintenance standards, including cadence, prioritization, exception handling, and coordination with operations and lifecycle teams.

· Partner with FinOps and infrastructure teams on capacity planning, utilization analysis, forecasting, hardware lifecycle planning, and platform optimization.

· Provide advanced troubleshooting for virtualization platform performance, stability, availability, security, and operational issues.

· Define standard virtualization hosting patterns for enterprise workloads, including configuration, monitoring, backup, recovery, security, networking, storage, and support requirements.

· Define monitoring standards, alerting requirements, operational thresholds, service catalog offerings, knowledge management, and CMDB standards for virtualization services.

· Partner with network, storage, cloud, security, backup, resiliency, application, infrastructure, and operations teams on cross-functional projects and platform requirements.

· Participate in architecture reviews, design reviews, change planning, and technical governance processes; create technical documentation, implementation plans, diagrams, and executive-ready materials.

· Lead technical workstreams, provide direction to indirect project resources, and work with vendors or managed service providers to resolve complex issues and improve platform operations.

Bachelor’’s degree in Computer Science, Information Technology, or a related field required.

Relevant Experience: 15+ years of experience in enterprise IT leadership, infrastructure strategy, and cybersecurity governance., · 10+ years of infrastructure engineering experience, including 5+ years of hands-on virtualization engineering in enterprise environments.

· Deep technical experience with VMware vSphere, vCenter, ESXi, cluster design, host configuration, patching, upgrades, hardening, lifecycle management, and operational support.

· Experience with VMware Cloud Foundation, vSAN, and VMware Operations.

· Experience with Azure Local or similar hyperconverged infrastructure platforms.

· Advanced troubleshooting experience with virtualization performance, resource contention, storage integration, networking integration, availability, host stability, and workload placement.

· Strong PowerCLI and Python scripting experience.

· Experience with infrastructure-as-code patterns for virtualization provisioning and configuration using tools such as Terraform, Ansible, Git, and CI/CD practices.

· Experience developing and maintaining virtualization platform standards, configuration baselines, operational procedures, and lifecycle roadmaps.

· Experience with virtualization security hardening, vulnerability remediation, configuration compliance, and enterprise security standards.

· Experience with capacity planning, utilization analysis, forecasting, lifecycle planning, and working with FinOps or financial governance teams.

· Experience defining monitoring requirements, alert thresholds, operational metrics, service catalog offerings, knowledge management, CMDB standards, and related ServiceNow processes.

· Experience leading technical workstreams, working with indirect project resources, and communicating with technical teams, stakeholders, vendors, and senior leadership.