Informatics Support Analyst - Intermediate

The Informatics Support Analyst - Intermediate provides comprehensive support and analysis to optimize the adoption and utilization of the electronic medical record (EMR) system. You will identify gaps and inefficiencies related to workflow and usage of the EMR system. You will collaborate with the Clinical Informatics team to support EMR system planning, implementation, and end user training. You will design, implement, and deliver training activities as well as end-user support to improve EMR system adoption and optimization with general supervision. You will maintain records of training activities and results. You will solve moderately complex problems and analyze possible solutions using standard procedures.

Do you have a valid Certified Medical Assistant certification?, Do you have experience in User training (technical support)?, Do you have a Bachelor’s degree?, * Bachelor’s degree preferred or equivalent experience.

• 3-5 years relevant ambulatory, clinical, healthcare, or training experience required.
• Requires the ability to travel 10-15% within Indiana.
• Requires the ability to work flexible hours (some overnight and weekend hours required).
• Cerner Electronic Medical Record experience preferred.
• Clinical certification preferred (LPN, CMA, RT, etc.).

Indiana University Health is unlike any other healthcare system and we’re looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.

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