IT Asset Manager - 304650

We are working to support the AFMC mission by leveraging every opportunity to strategically identify, analyze, recommend, and improve Cyberspace and C&I organization, processes, procedures, training, resources, and systems supporting program offices and functional areas under the AFMC COS purview.

• Responsible for inventory control of Information Technology (IT) equipment and enforcing regulations for issuance and disposition.
• Maintains records for IT equipment and accurately track in the internal database.
• Provide support for the IT Asset Management (ITAM) inventory to include disposal of outdated equipment through established means and according to Air Force and Department of Defense (DoD) guidelines.
• Assist new users in obtaining IT equipment.
• Issue receipts to users that are assigned IT equipment to establish responsibility
• Label all IT equipment according to established AF guidelines
• Move IT hardware for existing users changing locations and ensure connection at new location
• Recover unused IT equipment from vacant desks and transport to proper storage areas
• Transport IT hardware between storage locations as required
• Replace printer consumables such as toner, fusers, and transfer units
• Enter and resolve help request tickets using internal management system
• Abide by all applicable DoD, AF, and WPAFB regulations and guidance, including specific guidelines concerning ITAM and the handling of IT equipment

Do you have experience in Technical customer support for office equipment?, Do you have a High school diploma or GED?, * Minimum 2 years of experience supporting PC computing systems

• High school diploma
• US citizenship is mandatory
• Must possess and be able to maintain DoD Secret level clearance
• Basic computer hardware and software troubleshooting skills
• Knowledge regarding printer/multifunction device operation and how to troubleshoot
• Accurate database entry skills
• Strong knowledge of Microsoft Office, specifically Outlook
• Must be able to lift a minimum of 50 pounds unassisted routinely
• Attention to detail
• Excellent customer service skills
• Excellent oral and written communication skills
• Excellent listening skills
• Self-starter with the ability to work independently and in combination with a team

Pulled from the full job description

• Tuition reimbursement
• Pet insurance
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Disability insurance, * Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
• Matching 401K
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas