Dedicated Cloud Engineer, ADC Faraday

The AWS Region Services team is hiring a cleared Dedicated Cloud Engineer to support cloud security services for the U.S. Intelligence Community. Our team is tasked with protecting the AWS infrastructure that is used by our National Security customers. Join our mission to help lead, deploy, and support the security systems that raise the security bar for the U.S. Government!

The Faraday team supports customer-facing security services in Amazon Dedicated Cloud (ADC) regions, including GuardDuty, Security Hub, and Inspector.

As a Cloud Engineer on our team, you will be instrumental in managing the operational load to scale a massive & always-on distributed system, proactively automating away problems in order to improve the quality of service for our security operations customers.

If you thrive in operating complex systems, diagnosing and resolving the hardest corner case operations problems, please apply! Our systems engineers don’t just solve problems - we look to engineer services to scale with lots of automation, decreasing effort along the way. We know that the really interesting problems are hiding inside this automation challenge.

You’ll work side-by-side with our security engineers and service development teams to deploy and maintain the security information and event management (SIEM) platform they use every day. We have a lot of log data to process and we need your help! You’ll implement mechanisms to drive our availability metrics up and our latency metrics down. We’re need you to “think big” and ensure that we’re set up to scale for the future. We need you to Invent and Simplify new operational tools to improve the velocity of our Security Operations service customers.

We’re not looking for hands or button pressers – we’re looking for motivated individuals who want to scale security systems and change the way the business operates as a result. You need to be open to new challenges and willing to learn new technologies. In addition to using internal Amazon tooling, we are huge advocates for using public AWS services to build our platform. You should always be thinking, “How could this work without me involved?” and then building a solution to make it happen.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

• Operate within the team of peer engineers with lots of personal autonomy to solve complex systems engineering problems through innovative approaches.

• Provide guidance on system architecture and recommend solutions in alignment with systems engineering best practices.

• Calmly and quickly diagnose and fix critical system failures in high pressure situations to reduce Mean Time to Resolve (MTTR).

• Engineer Operational Improvements to reduce operational efforts to Keep the Lights On.

• Troubleshoot unknown-unknown problems into known-known root causes using your holistic knowledge of systems to break the problem down and isolate the cause(s); then drive them to resolution

Bachelor’s degree in Information Science, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or a related field

• 1+ years of systems administration (Linux/Windows) experience
• Experience working with scripting languages like Python, Java, Perl, PHP, Ruby, Bash, Shell, or equivalent
• Current, active US Government Security Clearance of TS/SCI with Polygraph, 1+ years of cloud computing technologies experience
• 1+ years of networking and troubleshooting experience
• 1+ years of support procedures and methodologies for production computing environments experience
• Experience automating routine tasks

About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional., The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Seattle - 91,000.00 - 152,000.00 USD annually