System Administrator

SAIC has an immediate need for a System Administrator that can troubleshoot and resolve Tier 1-2 operational tickets as part of a 24/7/365 operations located in either location Charleston, SC or New Orleans, LA.

This is a hybrid/remote role; however, the candidate MUST be within 30 miles of either location.

NOTE: this is a 3rd shift position (12:00a-8:00aEST) Tuesday-Saturday (subject to adjust for peer/customer support)

Typical Duties Include:

• Acknowledge or receive Priority 1 system outages then troubleshoot

• Troubleshooting system admin related hosting outages and operational tickets

• Work with application team and other team members to resolve outages

• Report outages and issues to data center team members, leadership and program teams

• Perform software updates and patches, as necessary

• Use of monitoring systems such as SolarWinds and SPLUNK

• Manage Active Directory, group policy and Account issues

• Interpret technical information to create and send written notifications and SITREPs on behalf of the Division

• Review and edit written notifications and SITREPs, before they are sent on behalf of the Division

• Apply system related cyber updates and STIGs to address vulnerabilities

• BS degree and two (2) years of related experience; four (4) years of experience accepted in lieu of degree

Required Skills:

• Working knowledge of AWS Console & AWS Hosting environment

• Experience with CITRIX Director

• Working knowledge of Active Directory and group policy

• Working knowledge of ports and their function

• Working knowledge of monitoring systems such as SolarWinds and SPLUNK

• Working knowledge in troubleshooting windows server OS and supporting functions across a domain

• Self-starter with ability to self-direct training

• Proven ability to grasp and apply new information quickly

• Strong desire to grow in a face paced environment

• Shows initiative on assignments, and professionally executes projects with little direction

• Ability to be creative, innovative, and responsible, and able to master good decision-making skills

• Work as an integral part of a team and thrive in collaborative environments

• Excellent written and oral communication

• Professional sense of customer service working through issues and communicating with higher level mission owners

SAIC is a premier technology integrator, solving our nation’s most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability