Salesforce Adoption Administrator

Jobot
Fresno, CA, United States
2 months ago
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Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$52,000.0 - $83,200.0
Working hours
Regular working hours
Languages
English, Spanish
Job source

Tech stack

Data Integrity Digital Assets Power BI Salesforce.Com SAP (Applications)

Job description

This is a part-time, hybrid opportunity, working three days per week during normal business hours. Approximately 15 - 20 hours. The Adoption Administrator will be needed until at least the end of December 2025., We are seeking a dynamic and experienced Consulting Salesforce Adoption Administrator to join our team in the manufacturing industry. The successful candidate will have a strong background in facilitating the adoption of Salesforce and other digital tools within a large organization. This role requires a unique blend of technical expertise and interpersonal skills. You will be responsible for coordinating new users, promoting digital tools, compiling metrics, and ensuring that our digital assets are customer-facing and functioning optimally. You will also be required to develop aids, such as training videos and user guides, to streamline the implementation of digital tools., * Coordinate and welcome new users to Salesforce and other digital tools.

  • Promote the use of digital tools within the organization and develop strategies for increasing adoption rates.
  • Compile and analyze metrics to evaluate the success of digital tool implementation.
  • Update and manage customer-facing digital assets to ensure optimal functionality.
  • Develop aids, such as training videos and user guides, to assist in the implementation of digital tools.
  • Ensure data integrity, set up acquisitions, and troubleshoot any issues that arise.
  • Interface with IT for testing and solving issues that may hinder the adoption of digital tools.
  • Enhance business processes by testing new features and drafting correspondence to provide updates.
  • Apply project management principles to set up reports and dashboards, and help internal users with the system.
  • Monitor data integrity, write SOPs, monitor release notes, and lead change management initiatives.
  • Obtain English to Spanish translations and present data in both languages.
  • Attend workshops and manage major upgrades and product listings on multiple eCommerce sites.

Requirements

  • A minimum of 2+ years of experience in a similar role, preferably in the manufacturing industry.
  • Proven experience with Salesforce and other digital tools such as , SAP, and Power BI.
  • Strong knowledge of project management principles and the ability to apply these to a variety of tasks.
  • Excellent problem-solving skills and the ability to troubleshoot technical issues.
  • Strong communication skills, with the ability to present data in both English and Spanish.
  • Experience in creating and managing digital assets.
  • Proven ability to lead change management initiatives and drive the adoption of new tools and processes.
  • Experience in writing SOPs, setting up reports and dashboards, and monitoring data integrity.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong understanding of the manufacturing industry and its unique needs and challenges.
  • Experience attending workshops and managing major upgrades and product listings on multiple eCommerce sites.
  • Proficiency with knowledge center tools and the ability to quickly learn new systems and processes.

Benefits & conditions

Salary: $25 - $40 per hour, Flexible Schedule Work-Life Balance Professional Growth Innovative Projects Impactful Work

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