Salesforce Adoption Administrator
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Role details
Tech stack
Job description
This is a part-time, hybrid opportunity, working three days per week during normal business hours. Approximately 15 - 20 hours. The Adoption Administrator will be needed until at least the end of December 2025., We are seeking a dynamic and experienced Consulting Salesforce Adoption Administrator to join our team in the manufacturing industry. The successful candidate will have a strong background in facilitating the adoption of Salesforce and other digital tools within a large organization. This role requires a unique blend of technical expertise and interpersonal skills. You will be responsible for coordinating new users, promoting digital tools, compiling metrics, and ensuring that our digital assets are customer-facing and functioning optimally. You will also be required to develop aids, such as training videos and user guides, to streamline the implementation of digital tools., * Coordinate and welcome new users to Salesforce and other digital tools.
- Promote the use of digital tools within the organization and develop strategies for increasing adoption rates.
- Compile and analyze metrics to evaluate the success of digital tool implementation.
- Update and manage customer-facing digital assets to ensure optimal functionality.
- Develop aids, such as training videos and user guides, to assist in the implementation of digital tools.
- Ensure data integrity, set up acquisitions, and troubleshoot any issues that arise.
- Interface with IT for testing and solving issues that may hinder the adoption of digital tools.
- Enhance business processes by testing new features and drafting correspondence to provide updates.
- Apply project management principles to set up reports and dashboards, and help internal users with the system.
- Monitor data integrity, write SOPs, monitor release notes, and lead change management initiatives.
- Obtain English to Spanish translations and present data in both languages.
- Attend workshops and manage major upgrades and product listings on multiple eCommerce sites.
Requirements
- A minimum of 2+ years of experience in a similar role, preferably in the manufacturing industry.
- Proven experience with Salesforce and other digital tools such as , SAP, and Power BI.
- Strong knowledge of project management principles and the ability to apply these to a variety of tasks.
- Excellent problem-solving skills and the ability to troubleshoot technical issues.
- Strong communication skills, with the ability to present data in both English and Spanish.
- Experience in creating and managing digital assets.
- Proven ability to lead change management initiatives and drive the adoption of new tools and processes.
- Experience in writing SOPs, setting up reports and dashboards, and monitoring data integrity.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong understanding of the manufacturing industry and its unique needs and challenges.
- Experience attending workshops and managing major upgrades and product listings on multiple eCommerce sites.
- Proficiency with knowledge center tools and the ability to quickly learn new systems and processes.
Benefits & conditions
Salary: $25 - $40 per hour, Flexible Schedule Work-Life Balance Professional Growth Innovative Projects Impactful Work
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Prepare application
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