Data Center Technical Infrastructure Program...

Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform, and behind every click, stream, and transaction is a global network of data centers that must continuously expand to meet customer demand. Critical Projects Implementation (CPI) is the team responsible for delivering infrastructure capacity improvements inside live, operational data centers-work that directly enables AWS to scale and serve millions of customers worldwide.

We are seeking a Program Manager to develop standardized Methods of Procedure (MOPs) for data center infrastructure projects across the Americas region. You will partner with DCEO Principal Engineers, site Chief Engineers, and regional stakeholders to create technical procedures that meet the highest standards for safety, accuracy, and reliability. Your work will establish Standard Work pathway that reduces approval timelines by 85%, accelerating critical capacity delivery. You will define MOP requirements, coordinate engineering reviews, manage the approval workflow, and build a reusable library of standardized procedures that eliminates redundant planning effort across AMER sites.

The ideal candidate combines technical knowledge of data center electrical systems with strong technical writing ability and a track record of driving alignment across cross-functional teams. You thrive in ambiguity, bring an entrepreneurial mindset, and understand that precision in documentation directly translates to safety and reliability in execution.

Key job responsibilities

Developing standardized MOPs for critical infrastructure projects including electrical switchgear, UPS, generator, and power distribution work in live data center environments

Partnering with DCEO Principal Engineers and site Chief Engineers to ensure procedures meet engineering standards and gain approval through the Standard Work pathway

Managing the MOP lifecycle from requirements definition through DCEO review, approval, and site deployment across AMER

Building frameworks, templates, and processes that enable CPI Project Managers to develop and reuse standardized procedures independently

Making tradeoffs that balance business urgency with technical constraints, safety, and quality

A day in the life

No two days look exactly the same, but every day centers on one mission: building the standardized technical procedures that enable AWS to deliver data center capacity safely and at speed.

You might start your morning reviewing feedback from a DCEO Principal Engineer on a draft MOP for a busway extension project-incorporating technical corrections and ensuring the procedure aligns with site-specific electrical one-line diagrams. By mid-morning, you’re working with a CPI Project Manager who needs a standardized MOP adapted for an upcoming UPS maintenance window, walking through the procedure to confirm it accounts for their site’s configuration.

After lunch, you’re leading a cross-functional review with a site Chief Engineer, an MCM Bar Raiser, and a Controls Engineer to gain Tier 1 Standard Work approval on a generator paralleling procedure. You present the technical rationale, address questions about safety interlocks, and negotiate a revision that satisfies teams. That approval means this MOP can now be deployed across 12 AMER sites without repeating the full review cycle.

Later, you’re updating your MOP development roadmap: prioritizing which procedures to standardize next based on upcoming project schedules, tracking status across the development lifecycle, and flagging potential bottlenecks. You close the day by drafting requirements for a new circuit verification MOP that three different clusters have requested.

Your internal stakeholders include:

DCEO Principal Engineers, site Chief Engineers, and MCM Bar Raisers

CPI Project Managers (end users of your standardized MOPs across AMER)

CPI Area Managers and program leadership

Controls Engineers and Policy team

Problems you’ll be solving:

Eliminating redundant effort where multiple PMs write different versions of the same procedure for the same project type

Reducing approval bottlenecks that delay capacity delivery by weeks

Bridging the gap between DCEO engineering standards and field execution needs

Ensuring safety and quality are never sacrificed for speed in a live operational environment

3+ years of technical infrastructure management experience

• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

• Experience with varying scenarios of infrastructure builds

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field, or 2+ years of facilities management experience

• 5+ years of relevant work in a data center or other critical environment, or 10+ years of construction or project management experience

• Experience reading and writing procedures, technical documents, and engineering drawings, or experience developing MOPs and SWMS for planned works

Preferred Qualifications

• Experience writing and publishing technical documents or equivalent

• Knowledge of safe electrical practices according to guidelines set by relevant electrical safety supervisory bodies (e.g., ECSSAI and RECI in Ireland)

• Experience managing multiple development programs in parallel

• Experience designing and launching new products from the ground up

• Experience influencing senior leaders/stakeholders

• Experience scaling globally

• Experience with change management workflows in operational data center environments (e.g., MCM, MOC, or equivalent change control processes)

• Experience with data center commissioning processes and Tier III/IV critical facility standards

• Familiarity with Procore, CIPP, or similar construction/project management platforms

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional., The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, VA, Herndon - 127,100.00 - 171,900.00 USD annually

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.