System Administrator Level 2 (TS/SCI with Polygraph Required)

We are seeking a System Administrator Level 2 to support the installation, maintenance, monitoring, and troubleshooting of telecommunications and network infrastructure systems in a 24/7 operational environment. This role involves ensuring continuous system availability, responding to incidents, coordinating with internal and external stakeholders, and performing routine system updates and security-related maintenance activities., * Install, maintain, and repair telecommunications systems and network infrastructure.

• Provide 24/7 system and infrastructure monitoring, including alerting, logging, ticketing, and reporting.
• Perform administrative support functions related to system operations and maintenance.
• Coordinate with ISP personnel, network operations staff, and customer support teams to ensure situational awareness and incident response.
• Provide notifications and updates regarding system events and outages.
• Perform router and switch updates in support of security and operational requirements.
• Troubleshoot system issues and support resolution of operational incidents.
• Maintain accurate documentation of system status, changes, and incidents.
• Support ongoing operational readiness of mission-critical systems.

The ideal candidate will have strong technical troubleshooting skills, experience in network/system operations, and the ability to work in a shift-based mission-critical environment., Candidates must meet one of the following experience requirements:

• High School Diploma or GED with 15 years of relevant experience OR

• Bachelor’s degree with 10 years of relevant experience

Required Certifications & Skills

• Active TS/SCI security clearance with current polygraph (required)
• Strong creative problem-solving skills
• IAT Level II certification (DoD 8570 baseline requirement), * Cisco Certified Network Associate (CCNA) - Security
• CompTIA Cybersecurity Analyst (CySA+)
• CompTIA Security+ CE
• GIAC Security Essentials (GSEC)
• Global Industrial Cyber Security Professional (GICSP)
• Systems Security Certified Practitioner (SSCP)

Preferred Experience

• Experience in network operations center (NOC) or systems administration environments
• Familiarity with Cisco networking equipment (routers and switches)
• Experience supporting secure, high-availability systems in mission-critical environments
• Incident response, monitoring, and ticketing system experience

Pulled from the full job description

• Tuition reimbursement
• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Paid time off

• Vision insurance, * Sunday to Thursday: 2:00 PM - 10:00 PM or

• Monday to Friday: 2:00 PM - 10:00 PM, Salary Range: $70,000 - $120,000 annually, Comprehensive benefits package including:
• Medical, dental, and vision insurance
• Life and disability coverage
• Paid holidays and PTO
• Paid parental leave
• Tuition reimbursement
• 401(k) with employer match
• Professional development support