Salesforce Functional Lead

We are seeking an enthusiastic Salesforce Functional Lead with relevant experience. This role is ideal for someone eager to develop their career in Salesforce technologies, helping to grow our professional service practice.

Your Role

• Demonstrated knowledge of the business analysis skills, including process and data-driven analysis experience using common industry frameworks.

• Proven experience driving consensus across multiple stakeholders from different business functions.

• Extensive knowledge of Salesforce configuration, customization, and extension. Should be a subject-matter expert (SME) across platform features, including contact/Opportunity/Lead management, Pipeline and Forecast management, File sync & share, quotes, and Case management

• Understand how Salesforce integrates with our other CRM solutions and customer/business intelligence databases

• Effective at managing a team and prioritizing multiple tasks simultaneously

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Your Skiils and Experience

• 7-10 years of experience as a client-facing Salesforce Business Analyst/Functional Lead with at-least 5+ Salesforce projects and at-least one in Sales and one in Service Cloud

• Develop/refine as-is and to-be business processes and ‘use-cases’ using SAFe principles, customer journey maps, and design principles.

• Extensive knowledge of the Salesforce Core data model

• Ability to analyze and document complex business processes using process modelling tools such as Mural, Microsoft Visio and/or LucidChart.

The base compensation range for this role in the posted location is: $86,900-$203,800.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world., Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.