Network Engineer

We are looking for a “hands-on” Cloud Network and On-prem Engineer. The position will be part of the Network Triage and Troubleshooting Team (NTT), which is responsible for the triaging and troubleshooting of high severity issues that impact Fidelity Investments and our external customers. The issues range from network down devices to application slowness, connectivity problems, Storage issues, network blips etc. The ideal candidate should have a deep understanding of fundamental networking technologies, network security, software-defined networking, infrastructure as code, extensive experience with at least one CSP. The Network Triage and Troubleshooting Team is made up of engineers with the philosophy of, we need to identify and mitigate the issue as quickly as possible to provide the best customer experience. If you love to continuously learn, create, and improve, then this might be the challenge you’re looking for. If your long-term goal is to have fun with technologies outside of traditional networking like serverless, ML, AI, then we might be able to share in the fun!

The Team

Fidelity’s Enterprise Network Triage and Troubleshooting (NTT) Teams mission is to identify, mitigate or resolve any issue impacting Fidelity’s internal or external business. The work you deliver will enable and secure the reputation Fidelity has as a top leader in the business and our ability to deliver first in class reliability and uptime for all Fidelity business.

• 10+ years of experience in IT infrastructure, security, and architecture
• Infrastructure software development and automation skills Python
• Shown experience with virtual network and security constructs of AWS and/or Azure
• Cisco CCNA/CCNP/CCSE Desirable
• Network security experience and certifications a plus
• Expertise in cloud networking and security constructs (DMZ)
• In-depth knowledge of AWS or Azure cloud technologies
• Proven in-depth knowledge of IP routing, firewalls, load balancers, proxies, and DNS
• Knowledge of cloud PaaS service integration
• Experience with ITSM practices (Change/Incident/Problem)
• Advocate for and practitioner of infrastructure-as-code
• Python/Ansible/SDN Programming
• Strong problem-solving and troubleshooting skills
• Excellent oral and written communication skills

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.