Senior Interaction Designer

Lead the software product development process for new and innovative products and services. Work with minimal supervision to execute on all phases including planning, research, conceptualization, and content creation. You’ll collaborate cross-functionally with Design, Engineering, Marketing, Sales, and Service to create user-centered, differentiated digital experiences.

• Design Research, Analysis, and Documentation - Work with peers in Engineering and Design Research to plan, facilitate, and document research learnings to understand customer needs and drive product development. Draft project plans that include clear research goals, schedules, periodic milestones, and defined deliverables. Document and present findings for cross-department and stakeholder consumption. Support international engineering teams (Germany or New Zealand).

• Conceptual Design and Innovation - Assist in leading the development of solutions that incorporate a high degree of product innovation, differentiating value, and competitive advantage. Communicate design concepts and themes to project stakeholders through research analysis, narrative description/wireframing, design mockups, and prototypes.

• Project Management - Manage projects, tasks, and cross-department communication to ensure deliverables are met. Collaborate with team members to prepare and present project work. Work closely with Senior UX Interaction Designer and Product Development counterparts to ensure project objectives are clearly defined and understood.

• Miscellaneous - Assist Design leadership with any Interaction Design issues that need attention, engaging Visual Design and/or Design Research. Stay current on advancements in the design field, design trends, or related fields. Build relationships with stakeholders and development teams in support of worldwide products and services. Attend trade shows, professional events, and read periodicals relative to the field. Support material submission for design competitions. Support Legal with patent issues. Participate and hold membership in professional organizations. Perform other duties as assigned.

Visit YouTube to learn more about Crown InfoLink® Operator and Fleet Management System (https://www.youtube.com/watch?v=SlOgM5h5Kgg)

• Associate degree in the Interaction Design, Human-Computer Interaction, Interactive Media Studies, Visual Design, Industrial Design or related

• 5 years of interaction design experience (salary will be commensurate with experience)

• Strong portfolio demonstrating visual design, concept development, and problem-solving skills – Include portfolio link with application

• Good skills in communication, planning, and product development

• Ability to plan projects and research activities while applying the most contemporary design methods to conceptualization, prototyping and implementation, supported by a well-developed knowledge of technology

• Ability to frequently travel overnight (6-20%) and valid passport

• Reliable transportation for local travel

Preferred Qualifications

• Bachelor degree in related field

• Successful experience across all phases of software product development

• Demonstrated holistic product thinking that balances user needs, technology, and business goals

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

Crown Equipment Corporation is one of the world’s largest material handling companies, with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown produces and sells a broad range of forklifts, batteries, chargers, automation and fleet management technologies that are revolutionizing the material-handling industry.