Applications Engineer - Data Centre

Provide pre-sales and post-sales technical support for liquid cooling solutions in data centre environments.

Act as customer-facing technical authority for DLC, immersion, and hybrid cooling architectures.

Enable successful design-in, deployment, and optimisation of liquid cooling systems across hyperscale, colocation, and enterprise data centres.

Bridge customer requirements with internal engineering, product management, and manufacturing.

SPECIFIC DUTIES

• Support customers with system architecture, sizing, and selection of cooling solutions.
• Deliver remote technical support during installation, commissioning, and troubleshooting.
• Review customer mechanical, thermal, and hydraulic designs and provide recommendations.
• Deliver technical presentations, workshops, and training for customers and partners.
• Support sales with technical proposals, RFQs, and RFP responses.
• Perform thermal and hydraulic analysis to validate system performance.
• Support pilot projects, PoCs, and field trials.
• Feed field issues and customer needs back to R&D., * Primary technical point of contact for assigned customers and accounts.
• Drive technical adoption and long-term customer satisfaction.
• Travel across the EU, sometimes short notice.
• Maintain accurate documentation of field activity, issues, and MoMs.
• Support continuous improvement of products, tools, and field processes.

INITIATIVE

Proactively identify and pursue customers alongside the sales team.

Own technical actions needed to progress opportunities to close.

Share best practice across FAE and engineering teams.

Contribute to white papers, application notes, and training materials.

Identify upsell/expansion opportunities through technical engagement.

• Bachelor’s or Master’s in Mechanical, Thermal, Electrical Engineering, or related discipline.
• Background in thermodynamics, fluid mechanics, or heat transfer preferred.
• Relevant data centre/cooling technology certifications
• Fluent English essential; additional European languages a plus.

EXPERIENCE

Minimum:

Experience as a Field Applications Engineer, Systems Engineer, or Technical Support role.

Proven experience with data centre infrastructure (cooling, racks, power, IT equipment).

Hands-on experience with liquid cooling systems (direct-to-chip, rear-door, single/two-phase).

Desirable:

Experience working directly with hyperscale, colocation, or enterprise customers.

Familiarity with EU regulatory, safety, and environmental requirements.

SKILLS & KNOWLEDGE

• Strong grasp of heat transfer, fluid dynamics, and thermal management.
• Knowledge of data centre architectures, AI/HPC workloads, and high-density racks.
• Able to interpret mechanical drawings, P&IDs, and technical specs.
• Experience with thermal simulation tools and performance modelling.
• Understanding of pumps, cold plates, manifolds, hoses, quick disconnects, CDUs.
• Comfortable troubleshooting multi-disciplinary systems (thermal, mechanical, electrical).
• Proficient with CRM tools and technical documentation., * Strong customer-facing communication and presentation skills.
• Analytical, structured problem-solver.
• High ownership, accountability, and technical curiosity.
• Self-motivated, works independently across cultures.
• Manages multiple projects and priorities simultaneously.
• Credible and confident with senior technical stakeholders.