IT Support Associate, Part Time

The library is recruiting for part-time IT Associates to work regular evening and weekend shifts and on an “as needed” basis, including days, evenings and weekends. The IT Support Specialist performs analytical, technical, and administrative work in the installation of new and existing computer systems and workstations; troubleshoots and resolves issues with computer systems and peripheral equipment throughout the Library and supports patrons with the use of technology.

Do you have experience in Zoom?, Do you have a High school diploma or GED?, High School Diploma or equivalent. At least two years’ work experience, or a combination of education and work experience may be considered. Experience with Microsoft networks preferred. Thorough knowledge of Microsoft Operating Systems including servers, thorough knowledge of Active Directory, Microsoft Office Applications, ability to manage Office 365 and familiarity with Macs. Ability to troubleshoot hardware, software, network, and firewall problems. Ability to manage zoom conferencing and basic media set-up. Excellent verbal and written communication skills and courteous and efficient when helping patrons and staff and resolving issues. Ability to identify potential problems and seek solutions plus ability to lift to 40 pounds. Ability to work evening and weekends as required.