Telecommunications Analyst (Windows/Unix/Linux)

The selected candidate will Manage and support enterprise VoIP and telephony systems across these programs, including hardware, software, peripherals, and call applications such as WFO/WFM, CMS, and call recording platforms. Operate, monitor, and maintain enterprise infrastructure, including web servers (e.g., IIS, Apache Tomcat), application servers, and telecom hardware (e.g., Dell PowerEdge servers, Avaya J Series phones). Install, configure, troubleshoot, and resolve issues related to VoIP systems, Unix/Linux/Windows servers, network connectivity, and system integrations with Active Directory, DNS, DHCP, and LDAP. Collaborate with cross-functional teams to implement telephony solutions that ensure high availability, call quality, and compliance with security and performance standards. Other tasks as assigned., Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.

Active Secret security clearance. U.S. Citizenship (no dual citizenship permitted). Minimum of 7 years of experience supporting VoIP or telephony systems in a systems administrator or engineer role. Experience with VoIP protocols and technologies, including SIP, RTP, SRTP, and Avaya platforms (e.g., Communication Manager, CMS, ACR, WFO, IX Messaging, System Manager). Experience in Unix/Linux environments including patching, volume management, LDAP integration, and log analysis. Experience with Windows Server environments, including Active Directory, Group Policy, DNS, DFS, and DHCP. Networking experience including IPv4, ports/protocols, IP routing fundamentals, and monitoring. Familiarity with remediation and validation of security vulnerabilities. Proficiency with managing and monitoring infrastructure, including telephony peripherals and server systems. Knowledge of client/server certificates and authentication mechanisms. Willingness and ability to work onsite and participate in a rotational on-call schedule to support 24x7x365 operations.

• $105,000-200,000 per year Belay Technologies has been voted Baltimore Business Journal’s (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking multiple CN…

• 1 month ago, + $105,000-200,000 per year Belay Technologies has been voted Baltimore Business Journal’s (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking multiple CN…

• 1 month ago +

Patriot, LLC seeks a Telecommunications Analyst with an Active Secret clearance to join our team in Annapolis Junction, MD., Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot’s CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal’s award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.