Network Operations Center Technician

· Provide technical assistance and first level trouble resolution for customers.

· Provision new orders for voice and Internet services.

· Manage and support network elements with normal maintenance and updates.

· Manage internal servers with regular maintenance, software updates, etc.

· Strong understanding of IP subnetting.

· Strong understanding of network troubleshooting

· CCNA or equivalent level experience

· Demonstrated ability to troubleshoot network level issues

· Strong customer service skills

· Ability to work on-call as needed.

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

FirstDigital is a locally owned and operated telecommunications provider. We are looking for a Junior Network Engineer to help with day-to-day operations, tasks and maintenance. This individual will assist with customer network issues and maintain the computers, network, and servers required for internal operations.