MANAGER OF SYSTEMS OPERATIONS (BMHA) (PROVISIONAL)

This is a technical/administrative position where the incumbent is responsible for the design, programming, maintenance and documentation of all vendor supplied and internally developed systems software. The incumbent coordinates the installation and operation of large computer systems and evaluates operational staff engaged in the delivery of data processing services. Work involves the planning and scheduling of computer personnel to insure optimum personnel and computer system utilization. Supervision is received from a higher ranking administrative employee of the department. Supervision is exercised over a number of technical data processing staff. EXAMPLE OF DUTIES Performs cost benefits analysis relating to current and proposed computer systems through the analysis of competing system designs and prior implementation of systems in other settings; Coordinates the testing, evaluation and implementation of new systems including the development of acceptance and ongoing evaluation procedures and documentation to support these activities;

• provides technical assistance and evaluation concerning the design of new systems and proposals from contractors and software vendors;
• establishes procedures for making modifications to systems during programming, testing, installation and maintenance phases of the software cycle.
• ensures technical specifications and network infrastructure standards are adhered to and consistent with existing network architecture and protocols.

Keeps abreast of current technical information in the field of computer operations, systems and application software in order to serve as a technical resource for end users enabling them to attain their management objectives through the use of data processing services; Supervises and coordinates the installation and operation of large computer systems and communications networks;

• provides over-all direction;
• maintains liaison with data base and communications manager;
• provides support and is the liaison to contracted vendors (software, hardware, network).

Supervises the input/output section coordinating data entry activities with computer operations and related computer accounting functions; Coordinates and develops standards for systems, programming and operations; Develops access policies and implements departmental security and protection procedures; Oversees performance and monitoring of all related systems, networks and security requirements ensuring data and access controls to the business environment. Performs related work as required. SUPPLEMENTAL INFORMATION

Thorough knowledge of current electronic data processing equipment, policies, procedures and terminology; Thorough knowledge of data base development and systems software design, application and enhancement; Thorough knowledge of programming and systems analysis as it applies to electronic data processing and its utilization and potential; Thorough knowledge of electronic data processing hardware and software, their capabilities and application; Good knowledge of the current literature, sources of information and technological development related to the technical support services rendered; Ability to plan and supervise the work of others; Ability to establish and maintain effective working relationships; Ability to train and supervise others; Tact; Sound technical judgement; Physical condition commensurate with the demands of the position.