Application Support Manager

The Application Support Manager will oversee FICC Trade Support activities for Commodity products, ensuring precise trade booking, validation, and reconciliation. This role is pivotal in supporting the introduction of new products and processes while ensuring regulatory compliance and fostering strong relationships with trading desks and operations teams to enhance business performance and risk management.

Application Support Manager - Responsibilities:

• Execute assigned on-desk trade support activities accurately and efficiently.
• Book, validate, and amend trades using Endur; review discrepancies and follow up with clients.
• Support resolution of trade exceptions and escalate issues to management as needed.
• Participate in analysis, testing, and implementation of new products, technology, or processes.
• Collaborate with internal and external stakeholders to support FICC Trade Support activities.

• 3+ years of financial services industry experience.
• Strong knowledge of Financial Products including Commodities (energy and metals), Fixed Income, and Interest Rate Derivatives.
• Understanding of Financial Markets and regulatory oversight bodies.
• Proficiency with trade booking and reconciliation systems, particularly Endur.
• Advanced Microsoft Office skills, especially Excel.
• Knowledge of risk management, compliance, and regulatory requirements., * Experience with product operations and capital markets trading desks.
• Familiarity with business continuity and contingency planning.
• Exposure to stakeholder forums related to project delivery, technology, regulatory, and risk.